My husband, our five-year old son and I stayed at Ryokan Kanaya for one night in October. The hotel facilities were first class. The lobby was beautiful. We had a western room with two beds. It came with a spacious tatami living room and a futon was laid out for us at night. So each of us had our owned bed. The bathroom was very nice and comfortable. Everything was super clean. The room overlooked the river and beautiful scenery.
It was our first onsen experience. And we all had a great time. The onsen was very beautiful, clean and relaxing with great views. Even our five-year old boy enjoyed it.
The problem we had though was the meal. It was pouring on the day we arrived. We did not have a car and did not want to wander out to eat. However, we were told that lunch must be ordered four days in advance (!!) and dinner was fully booked. Maybe it was the ryokan practice that we were not aware of. Luckily, there was one wonderful staff who speaks English very well and she was able to point us to a noodle shop nearby for lunch and booked a restaurant which was 10 minutes away by car for dinner. She even arranged a hotel car to drop us off and pick us up from the restaurant free of charge. I consider this a first class service. Luckily, we booked a room with breakfast and it was served beautifully.
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- Also Known As:
- Ryokan Kanaya Hotel Nikko