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4 - 9 of 641 reviews
Reviewed 7 June 2019

We really enjoyed our stay at this hotel. The location is very convenient, right next to the JR station and the local bus interchange. There is a supermarket and large convenience store close by, plus some specialty shops. The hotel staff were welcoming and helpful, and their recommendations for where to eat were excellent. There is constant coming and going in the lobby, but the guest floors were very quiet.

On the tenth floor we had a view over the city to the north and were not bothered by noise from the city or the train station. We went for the larger size bed and though one side was up against the wall, overall the room felt quite spacious and the two of us did not feel cramped. However, as is typical for Japanese hotels of this type, you might struggle for space if you have very large suitcases or lots of bags to accommodate. The capsule bathroom was very small, but also very functional. The wifi and air-conditioning worked fine. Everything was clean.

The laundry facilities were very helpful. Breakfast was decent, with a range of hot and cold food, and there was something different each day. The hot springs bath was really nice and very clean. The door code for the women’s bath changes each day and there is apparently a women’s only floor, so it is a good option for female travellers.

Room tip: Tenth floor looking north was quiet and had a good view.
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Duckbattle
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 May 2019

Great location, walk out of the railway station and walk in the hotel door. Easy walking access to Nara Park and all the temples. The room was a good size for Japan and was nice and clean. The strange part was their policy of expecting you to vacate the room everyday between 10am and 3 pm. We had been out all morning and returned about
2 pm. My wife was feeling unwell and wanted to lie down. we were told we could not access our room until 3pm. I have never heard of a policy like this before and found it surprising to say the least. Breakfast offering was disappointing.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank brian h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 April 2019

Make no mistake, this is not a 5 star hotel. But, out of all the hotels I've stayed across the world, this one definitely wins in the Best Bang for Your Buck category, and I have fond memories of our one night here.

For only $100/night, you get:
- Great location literally next to the JR Nara train station, with a 7-11 and grocery store nearby, and buses that will take you to Nara Park.
- Small-ish but well maintained and quiet room. The bathroom is so small it definitely reminds me of a cruise ship bathroom.
- Surprisingly nice onsen (hot springs) off the lobby, free for guests
- Laundromat off the lobby, and it only costs 100 yen ($1) for wash or dry. And they provide free detergent!
- Pillow menu
- Free hot buffet breakfast. The choices were a bit odd, even for someone like myself who loves Japanese food, but still I enjoyed it.
- Excellent staff, very eager to please
- Weird system where you have to punch in a code to access your room

Overall kudos to Super Hotel for getting the basics right and creating a great customer experience. Unlike most every other hotel in the world, you don't get the feeling here that they're trying to gouge you out of your money.

Room tip: I think all rooms are about the same. Good soundproofing; didn't hear any train noise.
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank whatlevelisthis
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2019

Overall I find Tripadvisor very useful , and this is the second time when I wonder whether the enthusiastic reviews were describing another structure. This is not a hotel, more military lodgings where everything is regulated and mass-organized.

Nobody had mentioned that one cannot be in the room between 10am and 3pm, unless you want the room not to be cleaned. Nobody had mentioned that in the evening one has to rush to a communal room to grab a comfortable pillow, or else be stuck with the pillows others had not chosen. Nobody had mentioned that one has to queue outside the breakfast room until allowed in when there are places. Nobody had mentined that the breakfast is eaten off plastic mugs/cups/plates with plastic forks. Nobody remarked that the breakfast is easily the worst I have ever had, quite indigestibe and of the lowest quality possible.

The room was a tiny cabin with a tiny double bed huddled against the corner, no room to move, no room to open a suitcase. The bathroom(!!!) was just a moulded plastic cupboard, one could hardly turn,

The staff were friendly and eager to please, but that is nornal in Japan, it would have helped if they spoke a bit of English, considering that they work in a hotel

Overall an awful experience.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank sglondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 March 2019 via mobile

I was sceptical that a hotel next to a railway station would be this good. I was wrong. Everything about it was fantastic. The room was larger than what we were used to. The bed was king size albeit squashed against the wall. The onsen was fantastic. The breakfast was highly satisfying. They looked after our luggage after we checked out too. Value for money plus.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank Madshus
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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