We are very impressed by the helpful assistance rendered by the reception team.
They are professional, patient and attentive to those we are in need of help in a foreign place.. They are wonderful at customer relation. Just to name an example:When the staffer heard that we had some difficulty in rescheduling the rental arrangement with "Toyota Rent a Car"(car office), she kindly took us all the way (some ten minutes walking distance) under the typhoon to the car office. With her interpretation services, we solve all our trouble in one go.
We do not take her kindness for granted and do not wish to let excellent services go unnoticed.
We would like to share our pleasant experience with the Hotel and its staff with you all.
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