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“convenient location, friendly staff”

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Kagoshima Plaza Hotel Tenmonkan
Ranked #12 of 80 Hotels / Ryokan in Kagoshima
Hong Kong, China
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“convenient location, friendly staff”
Reviewed 23 August 2013

I stayed two nights in the hotel. This hotel is located in the busiest centre of the city of Kagoshima. There is a variety of restaurants, bars, cafes for you to select. I appreciate the hotel provides some female-use-only room, it contains a package of skincare products. The room is very clean too. However this hotel is just one of the many budget business hotel in Japan, there might be much more choices with similar budget. Generally it is nice, but I would prefer to try other hotels when I go to Kagoshima next time.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kit83220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
London
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2009

I was here for around 3 weeks, using it as a base for sightseeing around Japan.
The rooms were always clean,
The breakfast food was good but a bit boring after a while as it didn't change.
The best aspect for me were the reception staff.
They were always so helpful, and although most didn't speak hardly any English we always got through to each other in some way. Just a little patience is needed.
One member of staff in particular, always went out of her way to smile and chat, and make me feel comfortable there.
Even celebrating my birthday towards the end of my stay was a highlight here!!
Many Thanks, i will be back.
Richard W.

  • Liked — Internet connection
  • Disliked — Limited selection for tv channels.
  • Stayed January 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RichardW007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
鹿児島プラザホテル天文館, フロント オフィス マネージャー at Kagoshima Plaza Hotel Tenmonkan, responded to this review, 15 January 2012
Mr. Richard W

Thank you for staying our hotel, and we are glad to hearing your opinion.

We have to think about our breakfast. As you said, it always same menu and boring.

Hopefully, we want to change menu everyday. When you stayed our hotel, breakfast fee was free.

Now, it costs 400Yen, but quallity is more improving than before.

We are going to do our best, and look forward to coming you back.

Thank you


Kagoshima Plaza Hotel Tenmonkan
Front Hiraga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
189 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
Reviewed 19 October 2008

As we don't speak any japanese, we were unable to reserve a room before arrival in KAGOSHIMA, even the website was japanese friendly only...
So we took our chance and went there directly from the station.

TIPS
- 2 stops on the tram from the station and a bit of walking after that. Make sure to print your map as the entrance of the hotel is well hidden from the street.
- Front desk spoke very little, or not at all, english. But use your arms and pens to ask what you want.
- 10 000 JPY for a double, all inclusive.
- Everything you may expect from this range of business hotel is there ; from lobby vending machines to laundry facilities and much more...

WE LIKED
- Located right in the animated Tenmonkan area where plenty of shops and restaurands can be found
- Gorgeous self breakfast we've seen in this range of business hotel, mix of eastern and western choices
- FREE LAN connection

WE LIKED LESS
- Although well maintained and everything worked properly, the room was old and tired
- Small room, say 1/3 less room than at the TOYOKO equivalent, if you have been to
-1.40 large bed, be sure to be not to big...

So we liked our stay, not sure to come back as there is plenty of choices around, but the breakfast itself worths the stay

  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BEEPfromPARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
鹿児島プラザホテル天文館, フロント オフィス マネージャー at Kagoshima Plaza Hotel Tenmonkan, responded to this review, 15 January 2012
Thank you for your staying. We aprreciate that hearing your opinion.

As you said, our rooms are very old, and small. We have to think about that as soon as possible.

Our hotel is locating in downtown, so it is very convenience for people who come back in midnight.

When you stayed our hotel, breakfast fee was free. Now, it costs 400Yen but quality is more

improving than before. We still serve five breads, and curry everyday.

When you came back to our hotel, we hope that you are more satisfied than before.

We are going to our best, and look forward to coming you back.

Thank you


Kagoshima Plaza Hotel Tenmonkan
Front Hiraga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kagoshima Plaza Hotel Tenmonkan

Property: Kagoshima Plaza Hotel Tenmonkan
Address: 7-8 Yamanokuchicho, Kagoshima 892-0844, Kagoshima Prefecture
Region: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
Ranked #12 of 80 Hotels / Ryokan in Kagoshima
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kagoshima Plaza Hotel Tenmonkan 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Parking:48 ... more   less 
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