I stayed at Shiroyama Kanko for the big celebrations of the 50th anniversary of the local Lion's Club (which coincidentally is also the 50th birthday as this hotel!).
First the room. What can I say? For a Japanese hotel, it was wonderfully spacious and characteristically clean. Loved it. No cigarette smell at all, as some previous reviews mentioned, which is a stroke of luck on our part. Excellent lighting, great mirrors (girls doing make-up and all) and nice view.
Second (and most importantly) the hot spring. While the path to the wonderful hot springs was rather convoluted (elevator to fifth floor, down some halls, special onsen elevator to another floor, more turns through a gift shop), I understood why... I mean, it IS a swanky joint after all and walking around in a yukata is rather faux pas. I recommend picking non-peak hours when visiting the hot spring because there is a limited number of people who are allowed in at a time. It is for the quality of the enjoyment, they said. Even though the hotel is old, the hot spring changing area is very new and modern; one of the best that I have ever seen.
The last thing I want to talk about is the banquet hall! The word "exquisite" comes to mind and surprisingly, very wheelchair friendly! The chandelier and decor had me entranced but what really dropped my jaw was the metre-tall stage that sank flat into the ground for an older gentleman in a wheelchair to get on. From my previous experience, wheelchair access for a tall stage involved much manual lifting. Gotta love Japanese design!
Overall, my experience at the hotel left almost nothing more to be desired! The buffet was excellent, service was prompt, friendly and available in any language I cared to speak (English, Mandarin, Taiwanese and my mangled Japanese), and the surroundings tasteful!
A couple of things I might ask for improvement is clearer signage (because this hotel is HUGE with many wings and floors) and better placement of smoking areas as to not detract from the otherwise excellent experience of us non-smokers.
- Official Description (provided by the hotel):
- Our Hotel is chosen to TripAdvisor's Delicious hotel ranking of breakfast since 2013~ to now. Please enjoy our breakfast! You can enjoy the best view of Mt.Sakurajima from Hotel Shiroyama Kagoshima. Situated over 100m above sea level Hotel Shiroyama Kagoshima is surrounded by peaceful nature and overlooks the heart of Kagoshima city. Please enjoy the beautiful change in seasons of Shiroyama's forest. ... more less
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- Also Known As:
- Castle Park Onsen Hotel
- Hotel Castle Park