We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very convenient location, rooms are slightly small”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Richmond Hotel Kumamoto Shinshigai
Ranked #4 of 94 Hotels / Ryokan in Kumamoto
Certificate of Excellence
Singapore, Singapore
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Very convenient location, rooms are slightly small”
Reviewed 24 August 2013

I stayed in Richmond Hotel kumamoto from 19-21aug with my husband & 1yr old child. I had stayed in Richmond hotel miyazaki a few years ago and had wanted to try Richmond hotel in another city so here was my chance.

I had opted for a double bed so that we can sleep with the baby on the same bed. The room we received had a very nice double bed, but the room itself was quite small & we had barely any room to open our luggages. The shower room was quite small & there wasn't much space to put my skin care products & cosmetics. There is free wifi in the room. Parking is at a separate carpark at 1000yen per night.

The location of the hotel however is great, there is a 24hr mcdonalds just 2 minutes walk, a starbucks opposite the mcdonalds, pharmacy, lots of food outlets or restaurants within walking distance. For those who are drinkers, the area is also a night spot area with lots of bars & clubs.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JocelynK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

351 reviews from our community

Traveller rating
    174
    145
    26
    2
    4
See reviews for
60
48
69
153
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Danville, California
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 27 March 2013 via mobile

This is our second stay at a Richmond Hotel this trip and it was as good as the Richmond in Narita. Rooms are a decent size for Japan with a queen size bed that was very confortable. Location is great. It is on a covered arcade that connects to the three main covered shopping/dining/entertainment arcades in downtown Kunamoto. Buy a one or two day transportation pass ($5 or $8 for two days and save) that works for the two tram lines and virtually all the bus lines including the Castle Loop Bus. You also get a discount to enter Kumamoto Castle. The breakfast at the Richmond was again great with a choice from 5 different set breakfasts, one of which is an American breakfast of bacon and eggs. Will be staying at the Richmond in Nagoya in a few days and we are looking forward to it. In future trips to Japan we will make it a point to look for and stay at Richmond Hotels.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank emptynest1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 January 2013

Booked this as a stop over on our way to Kurokawa Onsen. We spent the day in Nagasaki and were setting off early, so were really only expecting a normal biz hotel at that price.
I had read that the location of the hotel was right smack in the middle of the shopping arcade, but I was still surprised at the vibrancy of the location and the short distance it is to the tram station. Great, easy access.

Rooms were new, comfortable and clean. Toiletries were thoughtful for ladies, apart from the usual stuff one might find in hotels, ladies get to pick 2 items out of a basket containing face masks, hair ties, face lotions and bath salts. Wifi connection was stable and free.

They have a proper lobby, spacious and with good sofas for guests to rest and plan. The receptionist could speak good English. We asked for food recommendation and were presented with a good variety of options about the restaurants nearby. The receptionist made calls to check vacancy and booked reservations for us before sending us off with a map, again, a language ability and service that I did not quite expect at this range. I walked away impressed and feeling like Richmond hotels have set a new standard for me, when choosing business hotels for a quick stop. This one proved that you can still get service, aesthetic and comfort from a quick and easy business hotel.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adele W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review, 3 February 2013
 Thank you for your message with a lot of complimentary words.
We are very glad you had a good time in our hotel. We are always trying the best for customers satisfaction.
It will be nothing more than if you return our hotel again when you have a chance to visit Kumamoto next time.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oostende
1 review
Reviewed 30 December 2012

Efficient hotel, but also very pleasant to stay if you are not on a business trip. Nice rooms, somewhat larger than usual. Cosy restaurant for breakfast, with a choice of local specialties.
As for location, in Kumamoto you have to choose: either close to the railway station or the city centre. This one is the latter, right in the heart of the shopping arcades.

Friendly staff !!

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DC412343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review, 3 January 2013
Thank you very much for your comment.
We are very happy to hear you were satisfied with your stay.
If you have a chance to come to Kumamoto again,
please choose us as your stay.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Osaka, Japan
1 review
Reviewed 29 December 2012

I stayed alone - went for a meeting. The hotel was in the middle of an awesome arcade and a 5 min walk from the uni and the castle. It was also 5 mins from a tram that took you to Kumamoto Station and in the other direction to the famous royal park. Room was great. So was the breakfast - you should definitely go for the breakfast package if you can. It was a lovely hotel.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate_Caine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review, 3 January 2013
Thank you very much for your comment.
As you described,our hotel locates in the center of Kumamotocity
where you can enjoy shopping and sightseeing.
We are very happy to hear you enjoyed the stay.
We hope to see you here in our hotel again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2012

We stayed at Richmond hotel and it is now the new standard in Kumamoto. The staff is great and breakfast is tasty and soaks up the previous nights activities! We have great coffee there and the location is top notch!

Rating is not excellent...it is actually off the charts!!!

Sincerely,

"The Richmond 5"
AKA: Antonio, D Mack, Ez E, and Tommy Boy

Room Tip: Go for the bigger room, well worth it! You can convert your room into a makeshift dance club like w...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank W W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 June 2012

A very clean and spacious hotel, considering the size of some others. No swimming pool or gym but smack bang in town.
Very friendly staff as would be expected from the Japanese. Free internet connection, but no English channels on the television.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naaman40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review, 12 June 2012
Thank you for reserving Richmond Hotel Kumamoto Shinshigai.

and,thank you for praising our hotel.

The Richmond hotel is one featuring a clean room and widely

We always make an effort to be able to always talk with a smile.

We are looking forward to see you again.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kumamoto hotels
0.2 mi away
Dormy Inn Kumamoto
Dormy Inn Kumamoto
#2 of 94 in Kumamoto
4.5 of 5 bubbles 518 reviews
0.4 mi away
Hotel Nikko Kumamoto
Hotel Nikko Kumamoto
#1 of 94 in Kumamoto
4.5 of 5 bubbles 627 reviews
0.2 mi away
Mitsui Garden Hotel Kumamoto
Show Prices
Show Prices
Show Prices
0.7 mi away
ANA Crowne Plaza Kumamoto New Sky
0.1 mi away
Kumamoto Tokyu REI Hotel
Kumamoto Tokyu REI Hotel
#9 of 94 in Kumamoto
4.0 of 5 bubbles 168 reviews
0.0 mi away
Comfort Hotel Kumamoto
Comfort Hotel Kumamoto
#11 of 94 in Kumamoto
4.0 of 5 bubbles 145 reviews
Show Prices
Show Prices
Show Prices

Been to Richmond Hotel Kumamoto Shinshigai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richmond Hotel Kumamoto Shinshigai

Property: Richmond Hotel Kumamoto Shinshigai
Address: 6-16 Shinshigai, Kumamoto 860-0803, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #4 of 94 Hotels / Ryokan in Kumamoto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Richmond Hotel Kumamoto Shinshigai 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Fastbooking, Booking.com, Agoda, Rakuten, Odigeo, Priceline and Hotel.de so you can book your Richmond Hotel Kumamoto Shinshigai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing