We drove 30 mins from Aoshima to the hotel on a dark, rainy evening as we wanted to have dinner at the highly-rated Miyachiku restaurant. We did not realise that the restaurant was fully-booked although it was a weekday and we were rathert disappointed to be turned away at the door. We approached the hotel's front desk for assistance. In a heartbeat, the two staff on duty called the restaurant and cofirmed that no tables were available. They then called another branch of Miyachiku and told us that it was also fully booked. After that, they called another local restaurant offering Miyazaki beef and made a reservation for us, after which they whipped out a map and showed us how to drive there. Finally, they waived our car park charges and sent us on our way.
We were not even hotel guests and we had an excellent experience of fine service. Indeed the staff at the front desk are to be commended and we would defintely consider staying here if we venture into Miyazaki again!
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