We stayed in a private twin room with a private bathroom for 3 nights at the start of April. When we booked, we received a helpful email from the hotel in English, confirming our stay and giving us extra information about the accommodation. Our flight arriving at Oita Airport was late, and the staff were helpful and explained how to access the property if the front desk was closed. Online, it says that parking costs 700yen per day, but actually the staff let us park in their place, so it was free, which was very kind of them! The various staff members were very helpful in giving us maps and information/advice about local restaurants etc. They have lots of maps and timetables for local attractions in the main area, and in our room we also found a binder (one in English, one in Japanese) full of information about what to do in Oita prefecture. We had a car, but they also provided useful bus information for travelers using public transport. Our room was nice - tatami room with bunk beds, we actually separated them out, the room was nice and big. We had storage space for our clothes, a table and a balcony with 2 chairs. The bathroom was fine, basic but there was an onsen on the 1st floor, which was good to use instead of showering. The kitchen was well-stocked, and there was also a manga/relaxing room. A good place to stay!
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