Twin bed rooms are good sized (singles are very small). The onsen is a real let-down after great ones in the Aso area - but it does have the essentials including sauna and a rock lined long pool. The onsen is indoors and has no outside view - it is used by the public as well as hotel guests. Annoyingly, wifi is only available in the lobby (rooms have wired internet access only) - even more annoyingly, there is a smoking area in the lobby - so wifi users are forced into a smoking environment. The Japanese breakfast is "ordinary" but adequate - indeed, the western breakfast is better. The 10th floor breakfast room view is nice. Staff are obliging and welcoming. If after a nice onsen, I'd go elsewhere, but finding them is very difficult in spite of street signs.
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