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“Average hotel with poorly ventilated indoor smoking areas”
Review of Hotel Arthur

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Hotel Arthur
Ranked #45 of 138 Hotels / Ryokan in Beppu
Sydney
Level Contributor
178 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Average hotel with poorly ventilated indoor smoking areas”
Reviewed 24 February 2014 via mobile

Twin bed rooms are good sized (singles are very small). The onsen is a real let-down after great ones in the Aso area - but it does have the essentials including sauna and a rock lined long pool. The onsen is indoors and has no outside view - it is used by the public as well as hotel guests. Annoyingly, wifi is only available in the lobby (rooms have wired internet access only) - even more annoyingly, there is a smoking area in the lobby - so wifi users are forced into a smoking environment. The Japanese breakfast is "ordinary" but adequate - indeed, the western breakfast is better. The 10th floor breakfast room view is nice. Staff are obliging and welcoming. If after a nice onsen, I'd go elsewhere, but finding them is very difficult in spite of street signs.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank CyclistSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

Traveller rating
    4
    33
    22
    4
    1
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12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 August 2013

The positives:
Proximity to JR Beppu Station (just a mere 5-minute walk), a 24-hour convenience store is almost right outside the hotel, closely located to restaurants etc. I think the hotel's onsen was a bonus but unfortunately I didn't have time to soak in it at night. Clean rooms, decent enough for my one-night stay. I'd mainly used this hotel as a rest stop for the night (checked in at 10pm, checked out the following day at 7am for an early-morning train) and it fulfilled all my basic needs.

The minus:
This hotel lacked character, and the tremendous warmth and friendliness from the staff (I'd stayed the previous night in a ryokan, also in Beppu, which had impeccable service). That said, however, I wasn't expecting much from a budget hotel.

In-room wi-fi would have been great. (wi-fi only available at the hotel lobby)

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azziewuzzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2013 via mobile

Hotel Arthur is a very nice hotel close to Beppu station. You can easily walk around the city by foot.
The rooms are small, but a little bigger than a usual Japanese room. Comfortable bed.
The staff was not able to speak English.
A lovely city with great hot springs.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smarlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 March 2013

only a 2 minute or so walk to the main city station of Beppu. Do take note that while you will be conveniently located near the necessary places to get food, bars, malls, major train station and bus stop, you are a bit far from most tourist spots. Beppu is serviced by 2 bus companies and getting a day pass (700yen "Beppu Free" for Kamenoi Bus) would be most useful.

By western standards, the rooms are small, but if you have stayed in hotels in Japan, you know that space is a luxury and this hotel's rooms are a little bit bigger than the usual, esp. if you are in a single-bed room.

Breakfast is served on the 10th floor, giving you a more than 180 degree view (there are very few tall buildings around the hotel) facing the mountain side. you can also view a part of the ocean. If breakfast is not included in your hotel package, then it would set you back 1,000yen(+5% tax). You can choose between a Japanese or Western set; and in addition, drinks, bread, salad, yogurt are included as a complementary buffet. I tried both sets, and they were both good, but if you are a health buff or would want to try Japanese breakfast, then go for the Japanese one.

I am not sure if the staff use English because I speak Japanese.

There is Wi-fi in the hotel, limited access to 10minutes for 2 times per day. but the odd thing is you need an e-mail address to register and confirm first, but you need internet to do that (?!?) anyway, there are computers, scanners, printers, photocopiers available for a fee. there is also LAN available in the rooms.

There is a vending machine in the lobby that serves free drinks (limited kinds) in the morning. I can't remember exactly the time it starts and stops vending because I always just hung out in the breakfast area with the beautiful view instead, where i likewise enjoyed free-flowing coffee, milk, and hot chocolate!

Finally, there are public baths available in the early morning and afternoon. These use natural spring water (FYI: Beppu is famous for hot springs) from 2 different sources, so you can choose from the 2 different baths.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bibi_ngo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 February 2013

Excellent value. Excellent location, just a three-minute walk from the train station. Staff speaks English well enough to route incoming international telephone calls reliably. Internet connection is fine. (Mostly) Japanese-style breakfast is reasonably priced.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sokolker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
197 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 13 September 2012

This is a basic hotel in Beppu. The rooms are tiny. There is a free internet, however, and the staff do speak good English (which is not a given in Beppu). The location is central, although Beppu quite small so you should be able to walk around from anywhere.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OceanRower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Arthur

Property: Hotel Arthur
Address: 1-2-5 Kitahama, Beppu 874-0920, Oita Prefecture
Region: Japan > Kyushu-Okinawa > Oita Prefecture > Beppu > Beppu Station , Beppu Onsen
Amenities:
Restaurant
Hotel Style:
Ranked #45 of 138 Hotels / Ryokan in Beppu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Arthur 3*
Number of rooms: 118
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