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“Excellent mangement!” 4 of 5 bubbles
Review of Roco Inn Okinawa

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Roco Inn Okinawa
Ranked #40 of 110 Hotels / Ryokan in Naha
Hong Kong, China
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Excellent mangement!”
4 of 5 bubbles Reviewed 2 January 2014

This hotel is on the outskirts of the particular area (see below), is quiet and nice. All was perfect, until the breakfast. Which turned out to be a minor disaster, but I still give this hotel a high rating as the way it was handled was outstanding. I complained to the reception about all the stress and missing of this and that during the breakfast and they immediately called the general manager, who went to the restaurant and within 10 min offered me, himself, a tray with a perfect breakfast and deepest apologies. Everybody was indeed so sorry about the breakfast mess, that I almost regretted I complained. I believe they will improve it now.
Interesting, that the same restaurant was an Izakaya the evening before. And excellent one. Don't look further. It has all you would wish in Naha: traditional local food, drinks and impeccable service. I sat at the bar counter and observed the open kitchen. It was such a pleasure to see how they worked, I really recommend to do it!

NB. There are two Roco Inn in Naha. Be aware, that although they are close, one other one is in the red light district... which is very 'clean' and organized in Japan. It looks like an ordinary bar area, but other things happen in the area.

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tanja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
    21
    90
    25
    4
    2
See reviews for
22
31
47
26
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Niigata
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 November 2011

My taxi driver confused the ROCO Inn Okinawa with its sister hotel a few blocks away. The staff gave me great directions...and I was on my way.

My room was a REAL non-smoking room, as guaranteed. None of that spraying to mask the smell of smoke. Everyone was extremely courteous and the ladies who served breakfast were too much fun. They made each encounter an experience worth remembering. Going back to Okinawa and will be staying here again next month. Cutting my stay at the Marriott short just so I can stay at the ROCO Inn Okinawa. LOL...

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Antsu-44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pardubice
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 September 2010

Roco Inn Okinawa is a nice hotel to stay in Naha 10 minutes drive from the airport. Rooms are quite small but clean. Staff is very friendly, reasonable price. Free Internet Access via LAN.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jakup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Roco Inn Okinawa

Property: Roco Inn Okinawa
Address: 1-27-11 Matsuyama, Naha 900-0032, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in Naha
Price Range (Based on Average Rates): £
Hotel Class:3 star — Roco Inn Okinawa 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Business Hotel Roco Okinawa
Roco Inn Okinawa Naha, Okinawa Prefecture

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