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“Very friendly staff”

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Smile Hotel Okinawa Naha
Ranked #46 of 110 Hotels / Ryokan in Naha
Copenhagen, Denmark
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Very friendly staff”
4 of 5 bubbles Reviewed 31 August 2013

The hotel is located right next to the dock, and the main street of Naha is 15-20 minutes away on foot. The airport was about 20 minutes away by monorail (plus a 10 minute walk there). The location fit us well - we were close to most sights that we wanted to see and close to public transportation. The breakfast was good and it was available until 9:30, so we didn't have to get up early like in some places.

The staff was very friendly and helpful. We arrived in Naha two days earlier than expected because of a typhoon, and naturally everything was a bit hectic then. The staff helped us by moving our luggage from one to another while we were away for the day (we had to stay in another room the first night), and helped us get our money back because both us and our travel agency had ended up paying for the two extra nights (every hotel would have done this, but they were just so nice about it and helpful).

The only negative thing I have to say is that the ventilation in the rooms is quite bad. If you'd showered in the morning and came back later that day the room would feel like a greenhouse. We solved this by setting our door ajar when we were in the room to get the fresh air from the hallway inside the room and that quickly made the air quality better. Other than that, the room was very comfortable. It was small, like most japanese hotel rooms, but we had room to keep both our medium sized luggages open and still be able to move around.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cado_Ameila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
shanghai
Level Contributor
123 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 20 December 2012

This is a typical japanese regular 3-star hotel.
It's located just beside the harbor, 20mins driving from airport. 15 mins walking to the major shopping street. Room is small (actually all japanese hotel has this similar size room) but spotless! Breakfast is included in the rate, quite good quality. Staff is very friendly. You can book day tour on front desk, but cash only.
I stayed there for 3 nights, totally satisfied with my stay. and would like to recommend to other people visiting OKINAWA.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mengbei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smile Hotel Okinawa Naha

Property: Smile Hotel Okinawa Naha
Address: 3-24-1 Maejima, Naha 900-0016 , Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #46 of 110 Hotels / Ryokan in Naha
Price Range (Based on Average Rates): £
Hotel Class:3 star — Smile Hotel Okinawa Naha 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Oranjour Okinawa Hotel
Smile Hotel Okinawa Naha Okinawa Prefecture

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