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“Right in the heart for dining and shopping in Nha”

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Hotel JAL City Naha
Ranked #8 of 110 Hotels / Ryokan in Naha
Certificate of Excellence
HK
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Right in the heart for dining and shopping in Nha”
Reviewed 24 August 2014 via mobile

JAL Naha is on of my favorite hotel every time when I visiting Okinawa. It is just in the center Naha with so many restaurants and shops in its surroundings.

It is easily access for both visitors has rent a car or those who will use the public transport there. The hotel has car parks provided for guests too. The hotel breakfast was very good. Dinner at the hotel will also be a good choice. Do remember to check out their menu which will be changed from time to time to provide seasonal high quality food. I tried their "All you can eat" menu of Wagu and beer on last visit, which was really terrific.

Stayed July 2014
Helpful?
1 Thank ChrisOnTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
Hong Kong, China
Level 5 Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 August 2014

The Hotel JAL City Naha is centrally located in Naha on Kokusai Street, the main thoroughfare in Naha, with easy access to shopping, restaurants, and night life by walking. I chose the JAL City for that reason. My recent stay was my second time there.

The room is small and basic, but sufficiently furnished in our case with twin beds, a small desk and chair, a flat panel TV, and a mobile phone charger on the night stand that I used to charge both my Blackberry and my iPhone. The room was clean, except for the runner across the foot of the bed that was dirty. We were on the top floor, so we had a view South toward the airport. We had free WiFi access in the hotel for all of our devices. Our room also had a LAN cable for wired internet access.

The staff were attentive and helpful. When my son and I walked into the lobby after getting wet in a rainstorm, one of the front desk clerks handed each of us an umbrella, and a towel to dry us off!

The hotel has one restaurant, no pool, and no gym. We didn't eat at the hotel because there was such a wide selection of restaurants along Kokusai Street. The hotel does have a car park where we kept our car for ¥1000 per night. The attendants in the car park were responsive and efficient.

What I liked most: location and service
What I liked least: small room size. We only slept and dressed in the room, so that didn't matter much.

Room Tip: Choose an executive room on a higher floor for a better view
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 July 2014

We stayed in this hotel for 1 night before travelling to Onna Village the next day.

The hotel is close to the Naha airport with just less than 15 mins drive. The car park entrance is located at the back of the hotel, so look for the small street just next to the hotel with a sign saying JAL hotel car park when travelling along the main street. Please also note that the main street International Dori will be closed for private cars during certain times during weekdays. The car park charges 1000 yen per stay.

Hotel is reasonably comfortable. Staff are generally nice and helpful. The room is clean but a bit small. We are a group of 3 adults and 2 babies and we found difficulties in opening our luggage. The rooms are quiet and beds are reasonably comfortable.

The location of the hotel is great. It is located in the centre (yes, really the centre) of the International Dori. You can just walk around till late and back to the hotel in just minutes. You can easily find many restaurants nearby. The Makishi Public Market is just within 5-10 mins walk. We had a very good seafood dinner in the Market.

Buffet breakfast was reasonable with a good variety of Western and Japanese food.

All in all, a good hotel with wonderful location. I do recommend this hotel especially if you plan to stay just for short period before onward journey as you can reach most attractions in Naha city centre within minutes.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank aqavenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
109 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 July 2014

A smart hotel in the center of Naha on one of the main tourist strips. Excellent location only 20mins to airport cost aprox JPY1300. Rooms are tidy, some doubles are smaller than others (i've stayed at the hotel before and booked the same room category) If the same room rate is available for a twin room book that as a preference. Ask for a room away from the lift area as this was a little noisy at times esp in the morning as you can here kids shouting as the waited for the lift for breakfast. There is a decent restaurant within the hotel, a 24hr shop similar to a 7-11 next door selling everything, hotel staff are more than polite and go out of their way to make you feel welcome. Even though we asked for a Non Smoking room in advance and they provided one we could still smell smoke in the room from previous guests...!!

Room Tip: Higher floor away from the lifts,
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level 6 Contributor
1,539 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 738 helpful votes
Reviewed 23 May 2014

After getting off the plane a t Naha and getting the hire car, it's time to wind down and relax. The hotel was a 5 minute drive from the car hire place and we unloaded in the underground carpark. Parking is now charged at 1000Y per night. It used to be free, but no biggie.

The hotel location is unbeatable, right in the middle of Kokusai Dori where all the shops and restaurants are. If you're not driving, this is the place to be. If you are driving, this is the place for exploring on foot.

The rooms are comfortable for a short stay before exploring the rest of Okinawa. Barely enough room to open your case, but that you will do only once or twice.

Breakfast was good, wide selection, not extravagant. Enough for kids too.

During the morning downpour when we were leaving, the staff called taxis for guests and let the taxis do the pickup in the underground carpark. Good sensible system. Care shown here.

This was opur second stay, and there will be more.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank HKeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, null, Hong Kong
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 April 2014

Stayed in March 2014 for one night for business. The hotel is at the center of International Dori and you really cannot beat the location. The rooms are nice and clean. Didn't try the buffet but i bet there are tons of options for breakfast outside of the hotel given that location.

Staff were friendly but not too helpful. We asked at the Front Desk about some local tour information, the guy simply replied "No". We asked so you don't have tours? He said "no". Then we asked again, "do you have any information?" He said "No"

We were expecting them to tell us where to get the information or at least show us some brochure but he just stood there and we had to leave without getting any information.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hsinchu, Taiwan
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2014

Its very good location for shopping as it located in the centre of city/shopping area. Sound insulation is good so you can't feel noisy even you are in the central! Althrough the room is quite small, but bathroom and the room have all you need, and clean! Good in general, but a bit expensive on weekend....

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boni52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel JAL City Naha

Property: Hotel JAL City Naha
Address: 1-3-70 Makishi, Naha 900-0013, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#6 Business Hotel in Naha
#6 Family Hotel in Naha
#11 Romantic Hotel in Naha
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel JAL City Naha 3.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Hotel JAL City Naha Okinawa Prefecture

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