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“Disappointed”

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Route-Inn Gurantia Akita Spa Resort
Ranked #7 of 41 Hotels / Ryokan in Akita
Reviewed 14 September 2012

I spent quite a short period of time in Akita and having left making my hotel reservation until quite late, this was one of the few options available.

The hotel is about a 15 minute walk west of Akita station. I found it a little hard to find at night and the walk from the station was quite dark.

First impressions were mixed. This is not a hotel that has many western visitors. I chose not to eat in the hotel at all so cannot comment on the food. The reception area is large but dated. Lockers on the right as you go in to store your shoes once you have removed them on entry.

The reception staff, as expected in japan were very courteous and efficient. They spoke a little English to compensate for my poor Japanese and made me feel very welcome. Clientele is mainly japanese businessmen.

My room was on the fourth floor. The price was similar to prices I was paying in Tokyo for modern efficient 3 star hotels but the room decor and size was far inferior to Tokyo. The room, whilst well equipped, was very very dated and in desperate need of redecoration. The bathroom similar, very very small even by Japanese standards. Large flat screen tv and pay tv, not that I watched any. No wifi. Self service laundry facilities available but again my stay was short so didn't use them.

The quality of the room out me off using the facilities in the hotel at all, so I really just used it as a functional shower and sleep stop.

On the plus side, despite being a longish walk from the station, it is very very close to the myriad of bars and restaurants just over the river crossing, which was excellent. It was good after dinner and drinks to just have a short walk back.

So in summary, functional, not as clean as I expect for Japanese standards, out dated but lovely staff who are welcoming. I'm perhaps being a little harsh as it seems popular with japanese, but this is not a Japanese style hotel, rather a western style hotel that does it badly. And it certainly didn't appeal to my western taste. For a similar price, you should stay at the Richmond, closer to the station, very new, although does not have the spa.

  • Stayed: September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank London1975_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (78)
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4 - 10 of 78 reviews

Reviewed 6 September 2017 via mobile
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Stayed: September 2017, travelled with family
Thank kten2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile
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Stayed: September 2016, travelled with family
Thank usac_karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile
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Stayed: July 2017, travelled as a couple
Thank tas0tas0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017
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  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank kuuchiyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile
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Stayed: July 2017, travelled on business
Thank Miki I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017
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  • Stayed: May 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank JJ-TAKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Route-Inn Gurantia Akita Spa Resort

Address: 5-2-1 Nakadori, Akita 010-0001, Akita Prefecture
Region: Japan > Tohoku > Akita Prefecture > Akita > Akita Station
Amenities:
Restaurant Spa
Hotel Style:
Ranked #7 of 41 Hotels / Ryokan in Akita
Price Range: £44 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Route-Inn Gurantia Akita Spa Resort 3.5*
Number of rooms: 240
Reservation Options:
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