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“Great location, loved everything about it.”

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Richmond Hotel Premier Sendai Ekimae
Ranked #3 of 127 Hotels / Ryokan in Sendai
Certificate of Excellence
Bonsall, California
Level Contributor
345 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 618 helpful votes
“Great location, loved everything about it.”
Reviewed 16 April 2014

This is a business hotel, so as long as you don't expect luxury services this is a great place. The staff at the front desk always looked very professional and were very courteous. All of them spoke at least enough English to help us, but there was always someone available who was fluent if you need something more complicated. The entire hotel is very modern and attractive. It is located on the fifth floor and up of an office tower, but there is a separate entrance and elevator to the lobby from the street level.

Breakfast is included in the rates and was nice. Everything is in individual plastic containers, but there was a decent variety for a free breakfast. There were little cups of fresh fruits, yogurt, salad, hard boiled eggs, cereal, two kinds of soup and a large selection of freshly baked rolls and bread. They even have a machine that makes specialty coffees and there is a soft-serve ice cream machine available all day. Soft drinks, coffee and tea are available until late at night at no charge. We were told it is fine to come down and take whatever we want back up to the room. There was tea making equipment in the room, also

The rooms are on the small size, but very well designed. We were in a premier twin so we had a corner facing the station. You can hear the beeping crosswalk signal, but it stops at 10:00 pm. Otherwise, the street noise is the same as in any big city and didn't bother us at all. The best part is that this is one of only two out of fifteen hotels we stayed at in Japan where the air conditioning actually worked. The beds were comfortable with high quality bedding. There was a little built in sofa in the corner, a small table and a lounge-type chair. The foyer had a clever mirror and a pants press. The bathroom was small, but attractive and came with all of the amenities you expect at a Japanese hotel. We never heard anything through the walls or ceiling. There is a refrigerator and a huge LCD TV. Wi-fi is free in the rooms and lobby.

For a business hotel, this place is way above the other Japanese chains. Of course, it isn't cheap either, but we actually preferred staying here and saving some money over the much more expensive Metropolitan or Westin nearby. Our room was non-smoking and we never smelled smoke anywhere in the hotel. Smoking is not allowed in the lobby or breakfast area.

The location is about a block in front of the station, so every transportation option you need is right there. There are so many restaurants and shops within a one block radius that you could stay here for a month and never repeat any of them. Sendai isn't a big tourist destination, but it is a pleasant city with a few sites to see. The locals are very friendly and eager to help. Everyone we dealt with spoke some English, so it is easy for foreigners to figure out. I would definitely stay here again and would love to come back to Sendai, too.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davegidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
1 review
Reviewed 21 March 2014

Room is not so big as you expect for big hotels. But it is big enough for sleep and little work. You can work or have a small meeting at the lounge where you can enjoy free drinks. You will have a good night sleep in semi-queen, bigger than those in other Japanese hotels in this price range. Their auto check-in and -out system is also very convenient for the people who want to check-out early in the morning.

Room Tip: In the room, only a free bottle of water is available, but at the lounge you can enjoy more than 20...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mryoungman49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
1 review
Reviewed 20 January 2014

Make me feel comfortable like I am at home! Near the Sendai station and have a good location. The equipment in the room are very sweet like multi function charger! The lounge offer high quality drinks and the great and fresh breakfast!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 November 2013 via mobile

The hotel is a short walk from Sendai Station. Room is functional and modern, although a bit small. Free wifi. Front desk employees have limited command of English, they have a 'script' sheet to answer normal questions, so try not to stray away too much from expected questions. I booked the hotel for my family, with my 8 year old son. The hotel provided a gift for a baby and a training potty in the room. They must have expected an 8 month old toddler, but it was a nice gesture. Asked for a non smoking room, but was given a room with an ashtray, so had to ask for room change. The hotel has a coin laundry room. Washing machine is fully automated, so you don't need to put in detergent, which is very handy. Breakfast buffet is good. Free flow of hot and cold drinks from the dispenser in the restaurant until late night. Generally a business hotel, but quite a number of families with children staying here too. Despite the communication issue, this is still a good hotel.

Stayed November 2013, travelled with family
Helpful?
Thank BKassim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 June 2013

The hotel is conveniently located a short walk from the JR station. The staff is a bit amateurish but well-meaning, although English skills are limited. The rooms are modern but cramped, and the beds comfortable. The prices are very reasonable.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TET916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2013

This hotel is superb in every way. The check-in was efficient and the staff were very friendly and helpful. We stayed in a "Precious Double" room which was very large by Japanese standards. The hotel is a short, easy stroll from the station on the elevated walkways. The location is excellent. The bed was extremely comfortable. The breakfast was extensive and varied and was by far the best encountered during several visits to Japan. Overall, highly recommended.

Room Tip: Delightful. Could not imagine any issues.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilfrosty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 May 2013

The Richmond Premier Sendai Ekimae is conveniently located a short walk away from Sendai station. The hotel itself is a clean, modern looking hotel with practical sized rooms(that is, not overly big but does the job). If you have stayed at other Richmond hotels, it looks very similar. Free bottles of water are supplied each day which is a nice touch. Vending machines and reasonably priced coin operated laundry are also available.

Buffet breakfast was nice and has a nice view looking over Sendai streets from the main dining area.

The staff had limited English, but we had no issues checking in and they guided us through the automated payment system no problems. At all times the service was excellent where required.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Richmond Hotel Premier Sendai Ekimae

Property: Richmond Hotel Premier Sendai Ekimae
Address: 2-1-1 Chuo, Aoba-ku | 5F, Sendai Toho Building, Sendai 980-0021, Miyagi Prefecture
Region: Japan > Tohoku > Miyagi Prefecture > Sendai > Sendai Station , Hirose Dori Station
Amenities:
Room Service Wheelchair access
Hotel Style:
Ranked #3 of 127 Hotels / Ryokan in Sendai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Richmond Hotel Premier Sendai Ekimae 4*
Number of rooms: 184
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