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“Back to the USSR”
Review of Kazzhol

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Kazzhol
Ranked #6 of 73 Hotels in Almaty
Certificate of Excellence
New York City, New York
Level 6 Contributor
244 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Back to the USSR”
Reviewed 23 October 2013

There are specific things about soviet type of set up and service that you see in this hotel. This is not necessarily a negative thing, it just speaks about the way the hotel sees itself. It is clean, staff attitude varies. Speaking Russian or Kazakh helps. Breakfast and WiFi included.

Room Tip: There are smoking and non smoking rooms. Smoking rooms have some smell. even some non smoking rooms...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArmenGrigoryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Taipei, Taiwan
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

因為出差的關係我在這間飯店住過兩次,每次大約一到兩個星期。飯店的地點位在阿拉木圖市中心,到哪邊都算方便。這間飯店的缺點在於櫃台服務人員的素質不齊,有些甚至會臭臉。
優點的話,無線網路速度還滿快的;餐廳的食物還滿好吃而且價錢公道。
I stayed two times in Hotel Kazzhol & around two weeks each time. The hotel is located in the downtown and easy to get around. The good side about this hotel is the wifi connection, which is free and fast. Also the food served in the restaurant is good and the price is fair. When it comes to the down side, there are two much to say. Firstly, you can't expect 5 star services from reception. Some staff are quite nice and friendly while some are not even attentive and patient. Regarding the room, there is at least a spacious desk for me to write emails and reports with my notebook. The restroom is meeting my hygiene standard at least. To sum up, the C/P ratio is high and I would choose it again for next business trip, there are not many good options in the Kazakhstan city of Almaty though.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MYH1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashby-de-la-Zouch, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 October 2013

Not a wonderful experience. Room was very small with a single bed that almost sank to the floor when you lay down. Tried charging items to my room without any success. Restaurant was average and strangely the only designated smoking area in the hotel. Staff seemed to use the language differences as a reason for not being helpful. I will not be using this hotel again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yangon (Rangoon), Myanmar
Level 6 Contributor
173 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 4 October 2013

This was my first time to Almaty and the hotel made a nice impression. The staff were helpful when approached, the room was basic but clean and comfortable, and the breakfast spread had a nice selection of local dishes to give a good introduction to some standard/common Kazakh dishes.

Don't expect a modern hotel as the hotel is in the traditional part of town in a quiet neighbourhood and probably built some time back. However, the insides are well done up, well maintained and clean. The free wifi throughout the hotel is fast and the connection is good.

There are a couple mini markets around the hotel and this makes it convenient to pick up and last minute necessities. About 800m away is the Zhirbek Zholy subway station and I felt comfotable and safe walking back along the quiet streets even late into the evening.

A nice choice.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank finendandy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valencia
Level 5 Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 August 2013

Ask for a comfort room; the rooms are Ok, good service, clean hotel and good price compared with other good hotels in Almaty.
The restaurant at the hotel is also good and you can enjoy the swimming pool as well as the sauna to relax.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jecapilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 August 2013

We stayed at the hotel Kazzhol in a comfort room for three nights in july 2013.
The room was ok except for the very old matrasses. The breakfast was very good.
However, don't expect any help from the staff. The hotel does not have the authority to register foreign passports and will not provide you with correct information on how to register. We almost had to delay our departure because of the incorrect information that the registration office was closed on Fridays.
They wanted to make us pay again for the room at arrival AND at departure although we had paid before we arrived there by credit card. Check your paiments carefully, otherwise you will pay much more than necessary. They do not have a propper booking system and insist on their "oppinion" in a very unfriendly way until you proof you payment.
We don't recommend the hotel for foreigners who are in Almaty for the first time.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3silvia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shanghai
Level 6 Contributor
250 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 15 August 2013

The hotel is excellent in all its details: the rooms are very clean, the breakfast buffet is fantastic, the pool and sauna very nice and the location really convenient. Of course it's not the cheapest: I highly reccomend it for mid-range level tourist.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ffrige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kazzhol

Property: Kazzhol
Address: Gogolya 127/1, Almaty 050000, Kazakhstan
Phone Number:
Region: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 73 Hotels in Almaty
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kazzhol 4*
Number of rooms: 175
Official Description (provided by the hotel):
The Kazzhol hotels are the modern and conveniently located hotels, with good capacity and wide range of services. Having the rooms of different categories, we create the excellent conditions for both short-term and long-term accommodation with children. ... more   less 
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