Arriving to Almaty I was told I am lucky to stay in the best hotel of the country. Unfortunately what I found was a room in the corner on the top floor with only one of the elevators working there and with virtually no view, internet absolutely not working and very run-down, old furniture. When I complained I definitely wanted a room with internet working I was first given a cable to connect to internet rather then wifi. It did not work either - and by then I was seriously upset, having spent over an hour trying to get roomed in. Finally I was offered a room on the 3rd floor that was a smoking room, which being a heavy non-smoker was hard to tolerate. The wifi was till immensely slow and the bathroom - like for a previous reviewer - got flooded when i used the shower cabinet. The hammam of the hotel gave some opportunity to relax finally. I would agree that the hotel is far overpriced and is not worth it unless somebody is in favour of show-off and everything covered with embellishment.
- Official Description (provided by the hotel):
- This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more less
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- Also Known As:
- Rixos Almaty Hotel Almaty