This is a very average hotel. Rooms are clean and generaly ok and staff are polite. Breakfast is not always good with small selection of food. Restaurant for lunch and dinner is a very bad joke. Terrible food, very expensive and totally not worth the money. Languages in Kazakhstan are Kazakh and Russian and it is almost impossible to find someone who speaks another European language, let alone English. Communication is very difficult anywhere you go if you don't speak any of the two local languages.
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