Unfortunately, my experience with this Lodge is quite regrettable!!! In the spirit of promoting local tourism, one of the sales Agent planned a group trip to the camp. I was asked to pay via Mpesa (still have the message with me) and no receipt was ever received. My Friend, Sister and i were quite excited to visit Amboseli. Transport was organised from Nairobi to the camp and all was well. Unfortunately on arrival we were asked to share a tent with my sister, which was fine but should have been communicated before as when we paid no specifications of tents was raised. The tent we were given did not have hot water so we had to shower in a different tent ad the proble culd not be fixed. As i got to interact with other travellers, i realised that they were all travel agents who had been invited to the camp for free, and we were the only outsiders who had paid. On raising queries on how this was possible to the camp manager, He was surprised to hear me say that i had paid the sales agent (whose name i won't mention here) as he confirmed no money had been recieved by the camp. The camp manager and his collegue reassured me that they were going to investigate and get back to me beacause as far as they knew, no one in the group had paid any money to Kibo they took my contacts and up to now i am still waiting for their response. After a week i called the Nairobi office and raised my complain with the Marketing manager who promised to look into the matter and get back to me (still waiting...) It has been over two months and i realised that the sales agent organise camp visits with tour operators for marketing purposes an in the process target innocent locals wishing to 'Tembea Kenya', charge them a reduced fee (but the money never gets to the camp/hotels owners) but pocket the money and include you with the tour operators but they share the spoils with the relevant people as i realised my issue was never going to be addressed as the people i complained to were complises. I would not recommend this camp to any traveller as you might be one of the innocent traveller being conned like me without your knowledge. I feel sorry for Camp owner.... no wonder businesses collapse
- Official Description (provided by the hotel):
- Kibo Safari Camp is a luxury tented camp located 1.7kms from the Amboseli Kimana Gate. We would like to be listed among the specialty lodges in Amboseli National Park to enable our clients to understand that we are right at the Park entrance and they can sometimes even see the animals from within the lodge as they occasionally come grazing near our boundary fence. ... more less
- Reservation Options:
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- Also Known As:
- Kibo Safari Camp Hotel Amboseli Eco-System