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Diamonds Dream of Africa
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Reviews (268)
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All reviewsspa poolbeach boyslunch and dinnersister hoteljunior suitesjacuzzi bathplenty of loungerstravel agentpastathe hotel offershour transferbig terracefive coursesall inclusive packagerestaurant areatropical villagemombasa airport
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70 - 75 of 268 reviews
Reviewed 3 June 2014

The hotel was a pleasant surprise. Access to the beach for a walk was a plus for us. The wireless wifi in some areas was also welcome. The rooms were very spacious and clean - with numerous towel changes.The staff were hospitable, accomodating and professional. The only thing was a request for increase or more variety in the breakfast menu that incorporates the local cusine. I would have loved to get more healthy options - like brown bread - but overall a good value for money. Could they think about marketing themselves to the local community (East Africans) I checked out of the hotel with a sense of a lost opportunity for the front office to ask me to spread the word to my networks ....

Room Tip: The rooms opposite/near the reception does get to be slightly noisy when guests are checking in/checking out. The advantage is you dont have to walk too far from the entrance. I stayed in room 1107.
  • Stayed: May 2014, travelled on business
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Thank 453Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Amazing experience, so beautiful and so welcoming. The hotel was so relaxing and nothing was to much trouble for anyone. The staff were attentive without being over powering. The rooms were clean and there was a lot of space. We meet some lovely people whilst we were at the hotel which added to the holiday being enjoyable. The spa was worth the money and very relaxing. We enjoyed our meals but it was nice to have the odd meal in the hotel next door. We were there over Easter and staff really pushed the boat out with BBQ and tables all dressed lovely around the pool, music playing and dancing.

We also had the meal on the beach, this was truely an experience and worth paying the little bit extra for. They made arches out of the palm trees and waitered on you all evening bring course after course, to be honest we could not eat everything. All in all what a holiday and what amazing staff.

M & J Berkshire

  • Stayed: April 2014, travelled as a couple
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1  Thank jaymands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

A hotel with a difference.
The ambiance is great, staff extremely helpful even with stuff about Malindi. Just to mention a few –, Rachel – Reception, David – Room Steward, Moses at the bar always had a welcoming smile. Raphael (He is special the guy is fluent in German, Italian just to mention a few). He has a very warm heart, Newton & Lucas at the Restaurant and the trainee who always had options Gladys.
The Hotel has a variety of cocktails as well as food.
The rooms are great though no channels for the young ones e.g. Cartoon channel.
Two Negatives.
The Lotion supplied in the rooms have an expiry date of May 2014 :-( I think it’s not healthy to supply stuff after it has expired.
Also my room had a huge dead cockroach on the floor next to the curtain and every day I checked it was still there. Irrespective of how many days one is staying maybe a proper cleaning of the room would be nice

  • Stayed: April 2014, travelled with family
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1  Thank Naomi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

Excellent hotel. Very minimal in terms of facilities however that suited us fine.

Rooms were awesome and extremely spacious. No fault with the rooms at all.

The staff were very very good with one exception (see below). We are vegetarian and the waiters all took great care in ensuring that we were always well fed. The Reservations Manager, Dixon, in particular was rude to us (this comment has also been mentioned by someone else before). We were not told about charges for all our kids when we checked in however just before we checked out, we were told that the 2nd and 3rd children would be charged for. When we explained the situation to the Reservations Manager Dixon, he was quite rude about the situation and unhelpful. This is a real shame as the rest of the staff were so so friendly.

Dixon also gave us a final invoice which included the travel agent's commission. I am sure if our travel agent found out about this he would not be too happy.

The hotel should look to invest in some fans in the public areas as it was very hot especially in the dining hall.

Thanks!

  • Stayed: April 2014, travelled with family
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2  Thank pareet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

We are on our last but one day here at DOA, having read all the reviews before we came I can only agree with all the positives.

The staff are this hotels best asset - every single one has been helpful and nothing is too much.

The food is excellent, if you are expecting a twelve page menu then think again, there is enough choice and it is plentiful - contrary to some of the older poor reviews.

The rooms are well equipped and there are little extras all the time, sorbets in the morning by the pool, fruit cocktails in the afternoon. The rooms are well laid out and there is even a little packet of washing powder in the bathroom along with all the usual soap and shampoo. The beds are VERY firm and very large!

The gardens are immaculate and one morning we were treated to fresh coconuts and I mean fresh, we watched then being chopped out of the tree!

There is one downside which is out of the hotels control it's the beach boys. We love walking and you end up with an entourage of 6 or more. They are very polite and indeed try and please showing you starfish and other creatures. But I just want to go for a walk on the beach!

I would highly recommend this hotel and it's staff.

Room Tip: We had a ground floor room, looking onto the gardens.
  • Stayed: March 2014, travelled with friends
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2  Thank 784Jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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