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“Impossible to sleep”

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EddeSands Hotel & Wellness Resort
Ranked #5 of 14 Hotels in Byblos
Reviewed 17 May 2013

I write this review at 4am on my first night at Eddie Sands and I am on my computer because I cant sleep. There is a loud rave going on outside. We called reception and spoke to a man who at first indicated that he couldn't hear any noise (which if you listen to this -it is crazy), and then said that we had signed some kind of waiver about the noise (we had not). We asked if he there was anything he could do and suggested speaking to the people making so much noise, apparently he couldnt. He said that nobody has ever complained which is clearly a lie looking at trip advisor, I only wish that I had checked the site before. What a shame, for a trip that started so well. Sleeping is an essential requirement for me on holiday. This is not good enough and no doubt I will complain again tomorrow, no doubt there will be nothing they can do. Save yourself the trauma, stay somewhere else.

  • Stayed: May 2013, travelled as a couple
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4  Thank LondonStandard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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150 - 156 of 248 reviews

Reviewed 17 May 2013

Looks brilliant at first. They must have upgraded the place given some of the earlier reviews. But I am writing this at 3.30 in the morning, unable to sleep because of the loud music the incredibly dismissive receptionist says come from the resort next door. He also says he does not know its name or number, will not call them to turn it down, and that nobody had ever complained...but that we had in any case signed a discharge sheet about loud wedding receptions - which we have not!. At the price this place costs, both the noise and the attitude are unacceptable. We will ask for a discount, but given what others write about their experience here, expect a very frustrating experience trying to get part of the money back.

  • Stayed: May 2013, travelled as a couple
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1  Thank Shami305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

Edde Sands is a place out of this world! Beautiful landscaping, elegant pools, great atmosphere. It is true that beach resorts shouldn't be very fancy to attract people especially those who only want to relax and enjoy a nice sunny day, but Edde Sands is so nice that it makes you proud; It has everything from good food, to good service and especially very nice sandy beach. We should not forget also the lovely beach parties that entertain you all summer long.

  • Stayed: May 2013, travelled with family
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Thank Ray A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2013

I have travelled a lot, been in hundreds of Hotels and this one is by far the worst hotel you can ever stay in. The Staff are rude and in-experienced, the rooms are old and poor eventhough the resort is not that old, the service is bad, and it's damn expensive for what they are offering. Trust me, spend the day there on the beach and then leave and spend the night in some other hotel in the region or in Beirut.

  • Stayed: June 2012, travelled with family
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1  Thank Bassilio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

It is a huge place and you feel secluded from what is happening outside which is excellent! Recommended for families specially. You have 4 big pools, very comfortable sunbeds +sandy beach .food is not cheap --quite expensive and service is ok but overall worth trying!

  • Stayed: October 2012, travelled with family
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1  Thank aWashingtonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012 via mobile

edde sands is a very famous beach resort and it's rated one of the best in lebanon edde sands inclides 4 big pools very comfortable sunbeds wide sandy sea front many beach activities like jet sky parasailing etc but the food is not cheap and beach parties are just amazing the best in the world

  • Stayed: August 2012
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Thank hani f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2012 via mobile

It is almost 4am. I decided to take the time to write this review from my room at this so called "resort" -- by far the most disappointing hotel experience I have had in my life (and yes, I have stayed in budget hotels in the past in Lebanon and abroad but this is not a budget hotel). The hotel part of the resort is a 5 minute car drive from the beach (the hotel and beach are separate) so you have to get in your car and drive from one place to the other or get your jogging shoes if you are planning on coming here for a swim. There are construction works all around (those are not related to the resort, they are private residential buildings and houses... Apparently there are always parties and wedding receptions at night (they have not heard of double glazing here) so don't plan on coming unless you are happy to stay up until at least midnight or brought serious ear plugs. The beach closes early in the evening. Staff are generally unhelpful, have no problem in swearing openly and loudly in front of you and do not mind their own business. Rooms are small. The aircon in the room is impossibly loud and, despite the temperature indicator, gives you either arctic or tropical in-room climate. The only consolation in this experience has in all honesty been that the bed sheets were clean (but we are only staying here for one night). Definitely will not be coming again or recommending this place to others.

  • Stayed: September 2012
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3  Thank GDA1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about EddeSands Hotel & Wellness Resort

Address: Byblos Riviera, Byblos, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Byblos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Byblos
#4 On the Beach Hotel in Byblos
Price Range: £69 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — EddeSands Hotel & Wellness Resort 5*
Number of rooms: 28
Official Description (provided by the hotel):
5* Resort, located on the Mediterranean sea next to the ancient Port of Byblos city at a distance of 35km north of the capital Beirut.With its 5* boutique hotel, 4* hotel, 5 adults and 2 kids pools, 10 cabanas, shopping zone, 6 restaurants, 4 bars, a tropical SPA indoors & outdoors, & a convention center. ... more   less 
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Also Known As:
Edde Sands Hotel Byblos

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