I just returned (with my wife) from a day spent at Regency Palace, where we celebrated our 6th year together.
Besides our hotel stay, we had booked for the “Blue-Comedy” show, along with the full dinner course.
From the get start, we felt right at home in this hotel: from the parking attendant, to the lift boys, to the receptionists, they were all relaxed, smiling & really full with warmth & kindness.
From that point things only got better, our afternoon at the pool was superb. The view & ambiance were marvelous, the amenities & cleanness of the hotel is top notch. Our stay at night was very calm; we slept like babies till 10:00am - without any noise or nuisance of any kind - which hasn’t happened to us since we became parents!
The food & catering were clearly above average. The taste was great, the waiters always sober & dedicated. We always found the cleanness & health issues to be really to the best standards (my wife is real picky...) & the food was tasty, original, with generous portions. Of course the staff did not forget the complimentary cake & wine for our anniversary, & both were excellent.
The hotel is 5 stars in its service. Some might look at some issues that could need renovation or restoration, & with that regard, no Hotel is perfect, no matter how many stars it has. Regency Palace is superb in its decoration & equipment, without overdoing it. Everything felt just right for us.
We have been to many 5 stars hotels all around the world, & Regency Palace at Adma touched us, because it conveys marvelously that special Lebanese charm & class, that we are so fond (& proud of) - & that is so rare to convey nowadays.
Making you feel comfortable & special above any other commercial issue, also being at your disposal & listening to your needs, without being ever annoyed, or whatsoever pushy with any issue, is something that has to be valued in our current crowded hospitality amenities, & hectic way of life.
Finally, more than service, & more than amenities, this Hotel has the little extra, this “je-ne-sais-quoi” – maybe its reasonable size, & homey, familial feeling - which, no matter how luxurious or expensive your venue is, only years of experience & dedication could muster & sustain.
Many thanks to all the staff at Regency Palace, for the gift of a beautiful, unforgettable day.
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- Also Known As:
- Regency Palace Hotel Lebanon/Jounieh