The front desk manager held my passport against my repeated requests to have it returned after demanding a $300 cash payment for minor damage to a snow-mobile we rented. He was not interested in waiting to go through our insurance, showing us a part invoice to demonstrate a $300 value and claimed he did not have insurance. Hard to believe 30-50 brand new snowmobiles wouldnt be insured - just a money hungry crook looking to rip off anyone for a quick dollar! We called the police that only spoke arabic and were forced to pay $150 after hours of negotiations. Never again at this Hotel!!!! Avoid it at all cost. I will also write to skileb.com which we used to make our booking through to lodge a formal complaint regarding this matter.
- Also Known As:
- Auberge Suisse Inn Lebanon/Kfardebian