Went from 30th April to 2nd May, before the Public Holiday crowd.Main purpose to Johor was for Legoland as most people are nowadays and a 1 day tour to Singapore. Booked Thistle as the price was affordable and reasonable compare to other hotels. We booked 2 rooms, 1 from 29th and another from 30th as we were arriving middle of the night. The Front Desk staff gave us the room on 30th instead of 29th and was about to charge us for early check-in, did gave me a shock at first. But when things were sorted, it was just a miscommunication between the staff and my sis. Asked for a hotelier rate, at first he did and I was soooo pleased as it was a huge discount! Unfortunately when we went to our room, they gave us a call and say that there was a mistake as I made the booking through their website I can't have the hotelier rate. Huge dissappointment because at first I was already not expecting to get the rate, they gave it to me only to tell me they can't!
Rooms were really spacious, booked a king size bed and it could fit 3 adults (all ladies though). Basic amenities available but in the second room there were no bathrobe or you could call it as a yukata. But we did not need it so it doesn't bothers, just strange. You will see that the hotel is in need of a bit of fix up in little nooks and corners. Some board lining at the corridor is molded,a corner of our toilet door frame chip off when someone accidentally kicked it because it was molded as well and the shower tap was faulty in our 2nd room.But all in all,it does not affect the comfort of our stay.
Service wise, personally I do not feel much of hospitality from the staff whenever i approach them.
2nd room was booked through Booking.com as the rates was a little cheaper. First time booked through such websites. Upon check out we were informed that the payment for the 2nd have been automatically deducted from my sis's credit card when we check-in but we were not informed beforehand. Not sure if that is the correct procedure but feel insecure that payment was made without our acknowledgement of the amount charged.
Will probably stay here again if we were to visit Johor again, unless we find another better place to stay.
- Official Description (provided by the hotel):
- Whether you're with us for business or pleasure, the Thistle Johor Bahru hotel provides the very best of Malaysia, including our legendary hospitality. At Thistle Johor Bahru we have 382 fully refurbished bedrooms, including 125 executive luxury rooms with spectacular sea views over the Straits of Johor. This Malaysian hotel also boasts 5, an outdoor 'resort-style' swimming pool, and fitness centre with spa. Everything you need in fact to indulge your body and soul in modern luxury and comfort. As you'd expect from a hotel in Malaysia and so close to Singapore, Thistle Johor Bahru also has superb meetings and events facilities making the hotel a prime destination for business. Thanks to our beautiful landscaped grounds, sea views and tropical climate, we are also a popular venue for weddings. ... more less
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- Also Known As:
- Thistle Johor Bahru Hotel Johor Bahru