Check in one night for a get away early week.
1) Great Location - just 5 mins walk to Pelangi and KSL
1) Paid S$100 for the room with breakfasts for a standard room. However the price is considered expensive for the condition of the room and quality of services. I will rather stay at Mutiara or Bliss.
2) when I use the toilet when i checked in, It was choked instantly and I have to call the repair to come. The repair guy came with 5mins but the whole toilet floor was wet. Next I had to call people to clean up the wet floor. The drainage is serious very old.
3) The aircon is damn loud. If you are a light sleeper, than you have to think twice to book this place.
4) There is no sound proofing effect at all. You can hear constant footsteps of the cleaners walking, hotel guests walking, babies crying......simply terrible for a 5 star hotel.
5) We asked for late check out and they agreed that we check out at 1:30pm. However at 12:15pm they called and said we need to check out at 1pm as they boss told them that they need to inform us to be out at 1pm as the occupancy rate is very high on that day. To me, is a break of promise. Do not promise what you cannot deliver, even if it is just 30mins, it is considered a let down already.
6) Many feedback that the Breakfast is the best in JB and I begged to be difference.There is nothing fantastic seriously.
7) Carpet is with stains.There is no central remote for all the lights.
8) The heater is simply terrible. You just get yourself burnt...the temperature is always just not right no matter how you adjust.
If you still need to stay here, just be mentally prepared for the above and you will be fine.
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