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“Good decor; Good breakfast”

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Hotel Grand Paragon
Ranked #20 of 108 Hotels in Johor Bahru
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good decor; Good breakfast”
Reviewed 25 February 2013

Stayed there twice and I enjoyed each of my stay. The lobby was very grand and the rooms did not disappoint. Room was big. There is a premium feel to the interior decor - marble desks, huge sofas and nicely carpeted floors.

Washroom very clean and well maintained. What I really liked was the wide range of toiletries provided.

The only thing I didn't like was there seemed to be a tinge of strange odour in the room. I suspect it may be cigarette smell. Oh and don't forget this hotel allows people to smoke wherever they want, so be prepared to tolerate cigarette smell in the lobby and along the walkways.

Service was unfortunately quite mediocre. There is nevertheless room for improvement. We tried calling the concierge many times but nobody bothered to answer our calls. I had to go down personally to get things done. Also, while we were thankful that the valet service lent us an umbrella when it started pouring heavily, for some reason or another they had to make us stand there and wait for 20 minutes when we wanted to simply return an umbrella.

Last but not least, the breakfast spread was excellent! Lots of variety - chicken, fried vermicelli, chicken porridge, chawanmushi, simple dim sum, fruits, just to name a few.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holyarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2013 via mobile

Was there for weekend trip. The toilet bowl leaks and there is a stain on the towel. At night the bed was hot and itchy. Strange smell on the corridor.

The gym was not as good as it looks. The location was good as there is a hawker just behind the hotel. Breakfast option was only so so.

Overall, will be unlikely to return.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Johor Bahru hotels

2 reviews
Reviewed 17 February 2013 via mobile

I have stayed this hotel few time's. It really nice. Staff of reception is friendly. I will back for stay if I am travel to johor. Breakfast was nice. Facilities is great. Feel secure staying at this hotel

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yung12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cavite City, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2013

We stayed at this hotel as part of our family vacation and visit to Legoland. they arranged the transfers for us and the hotel itself is really clean, the rooms are very impressive and the toilet is clean and really big, we stayed at the 21st floor. they have good selection for a buffet breakfast. there is a convenience store at the ground floor incase you need something. we didnt get the chance to use the pool because of our tight schedule, but we did check the pool area and it is clean. The rate is all higher than most hotels in the area but definitely worth it.

Room Tip: ask for the non-smoking floor
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhobielyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 February 2013

Check in one night for a get away early week.

Postive Point
1) Great Location - just 5 mins walk to Pelangi and KSL

Negative Points
1) Paid S$100 for the room with breakfasts for a standard room. However the price is considered expensive for the condition of the room and quality of services. I will rather stay at Mutiara or Bliss.
2) when I use the toilet when i checked in, It was choked instantly and I have to call the repair to come. The repair guy came with 5mins but the whole toilet floor was wet. Next I had to call people to clean up the wet floor. The drainage is serious very old.
3) The aircon is damn loud. If you are a light sleeper, than you have to think twice to book this place.
4) There is no sound proofing effect at all. You can hear constant footsteps of the cleaners walking, hotel guests walking, babies crying......simply terrible for a 5 star hotel.
5) We asked for late check out and they agreed that we check out at 1:30pm. However at 12:15pm they called and said we need to check out at 1pm as they boss told them that they need to inform us to be out at 1pm as the occupancy rate is very high on that day. To me, is a break of promise. Do not promise what you cannot deliver, even if it is just 30mins, it is considered a let down already.
6) Many feedback that the Breakfast is the best in JB and I begged to be difference.There is nothing fantastic seriously.
7) Carpet is with stains.There is no central remote for all the lights.
8) The heater is simply terrible. You just get yourself burnt...the temperature is always just not right no matter how you adjust.

If you still need to stay here, just be mentally prepared for the above and you will be fine.

Room Tip: Do not get room than is near to the lift
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank snowymango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2013 via mobile

We purchased a legoland package and stayed here for a night. The room was ok and we loved a bathroom. It was spacious and had a separate shower room. The only bad thing is the room mirror was not cleaned. There were many water marks and some dirts and thereby we could not see the chinese new year fireworks clearly from our room. It made the whole experience down.

In my opinion the reservation staffs should be more proactive. Because they assumed we would go to legoland the following day after check-in, the transfer was not arranged and we did not know whether there was an interval shuttle bus for us. In the end, it was fully booked and we were advised to take a taxi upon check in. Luckily we drove there so it was not a big deal.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJTraveller27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2013

Our family (mum, dad, baby) stayed for one night on CNY eve. Even though the hotel was almost full, all of our requests were granted. We were given a non-smoking room and the hotel provided a baby cot free of charge The service staff were polite and the room was clean. It wasn't luxurious but was a comfortable night's sleep, and above what we expected considering the price.

Room Tip: floor 16 and 17 are non-smoking
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Paragon

Property: Hotel Grand Paragon
Address: 18 Jalan Harimau | Taman Century, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #20 of 108 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Grand Paragon 4*
Number of rooms: 336
Reservation Options:
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