We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent staffs but cleanliness needs improvement”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Tune Hotel Danga Bay
Ranked #13 of 109 Hotels in Johor Bahru
Reviewed 14 June 2014

Pro:
~Great staffs. The receptionist with tudung is really very friendly and helpful. She speaks good English too. The security guard is very friendly and he helped a lot.
~Check in was fast and efficient
~Affordable room rates

Cons:
~Cleanliness needs improvement. I was happy until I got in the room assigned to me... I was using the in-room safe, and I notice things near it. I pulled the bedside table out and to my disgust, a piece of peel-off from a sanitary pad and a bottle of cream (or something) were lying there. Stains (black dots) were found on bedsheets and blankets too. However, I did not call for housekeeping as I was really tired and would not want to be disturbed.
~Rooms are small

All in all, the cleanliness problem is really disturbing but the price is relatively low compared to other hotels,so if you do not really care about cleanliness, then you could perhaps consider staying here.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank blue_angel1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Danga Bay, responded to this reviewResponded 17 June 2014

Dear Guest,

We apologize for the poor level of cleanliness you have experienced during your recent stay.

Please e-mail your details of stay to sharon.desilva@tunehotels.com and so that we could check what had happened during your stay and take the necessary action to improve our standards.

Cleanliness is an important factor of our service and we are very sensitive to reviews like this. Please rest assured, what you have recently experienced is purely isolated.

We are pleased nonetheless, to find the other parts of your stay was good and hope that you will come back to stay with us the next time you visit Danga Bay.

Thank you for tuning in.

Regards,
Sharon De Silva-Customer Care Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (852)
Traveller rating
Traveller type
Time of year
Language
  • More languages

246 - 252 of 852 reviews

Reviewed 13 June 2014

This is my first stay at Tune Hotel. It's quite difficult to find the road to this hotel even with Waze. According to my wife, Tune Hotel Danga Bay have better deco than Tune Hotel Waterfront Kuching. The quality of the facility is very good except the broken cloth hangers. The pillow is to soft for me.There is a 7-11 store in the hotel building for us to buy mineral water.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank conantan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Room was clean. Front office was friendly and warm but the extra kudos to the security personnel who was always with a friendly warm smile. Ever willing to give a helping hand.

Remember that this is a budget hotel.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FouziZa1n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Danga Bay, responded to this reviewResponded 17 June 2014

Dear Guest,

Thank you for the compliments about our hotel and staff.

We are happy to find that you have had a good stay and we hope to welcome you back once again.


Regards,
Sharon De Silva-Customer Care Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

A little mould in the bathroom which I am not a fan of... Other than that i love the location and the compactness of the rooms. Beds were comfy too! About 15 mins away fm Legoland and The Little Big Club so it was convenient... Would definitely visit again!

Stayed: June 2014
2  Thank WynTn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

A very comfortable and affordable stay. My sister and I stayed for 2 nights. On the second day, the room was made while we were travelling and when we were back to the hotel, we smelled that the bathroom of was quite damp. It was clean but the smell was unpleasant. There's the minor thing you could improve, but there rest was satisfying.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ffety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Danga Bay, responded to this reviewResponded 17 June 2014

Dear Guest,


I note your feedback about the bathroom smell and sincerely apologize for this.

Please e-mail me details of your stay to sharon.desilva@tunehotels.com and so that we could address this matter effectively. In the meantime, I have shared this feedback with the parties concern for improvement.

On a separate note, we are happy to find that you have enjoyed the other parts of your stay and we look forward in welcoming you back again.

Thank you for the review.

Regards,
Sharon De Silva-Customer Care Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

The quad rooms are clean and tidy. Full-day air con and nice hot showers. Staff are friendly. A good place to stay for a family getaway. If you're planning to go to legoland or Sanrio hello kitty land, definitely a good location.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank KTerence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

Speedy checkin due to online booking. Fast service, hassle free check in and out. Value for money. Linoleum flooring in the room a bit sticky. Might be able to improve in that area. Otherwise a good hotel for a quick and affordable pit stop.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank SilverLightnig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeSilvaTunehotels, Manager at Tune Hotel Danga Bay, responded to this reviewResponded 17 June 2014

Dear Guest,

Thank for the review.

We are happy to find that you have enjoyed your stay with us and we look forward in welcoming you back again.

See you soon.

Regards,
Sharon De Silva-Customer Care Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Johor Bahru hotels
3.8 mi away
Belllo Hotel JB Central
Belllo Hotel JB Central
#7 of 109 in Johor Bahru
238 reviews
3.2 mi away
Doubletree By Hilton Hotel Johor Bahru
2.4 mi away
Thistle Johor Bahru
Thistle Johor Bahru
#12 of 109 in Johor Bahru
1,328 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Mutiara Johor Bahru
Mutiara Johor Bahru
#10 of 109 in Johor Bahru
670 reviews
3.7 mi away
Citrus Hotel Johor Bahru
Citrus Hotel Johor Bahru
#24 of 109 in Johor Bahru
876 reviews
3.5 mi away
The Puteri Pacific Johor Bahru
The Puteri Pacific Johor Bahru
#14 of 109 in Johor Bahru
705 reviews
Show Prices
Show Prices
Show Prices

Been to Tune Hotel Danga Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tune Hotel Danga Bay

Address: Lot PTB22819 | Jalan Skudai, Johor Bahru 80200, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Free Parking Restaurant Shuttle Bus service
Hotel Style:
#2 Best Value Hotel in Johor Bahru
Price Range: £17 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tune Hotel Danga Bay 2.5*
Number of rooms: 218
Official Description (provided by the hotel):
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Tune Hotel Danga Bay Johor offers easy access to Asia's first LEGOLAND(R) theme park which is 15-minutes' drive away, or you can hitch a ride with the shuttle bus provided by our hotel. Kids would love exploring the Sanrio Hello Kitty Town, Little Big Club, Thomas and Friends, and Barney at Puteri Harbour which is next to LEGOLAND(R). Daily shuttles transfers are also available to the doorstep of Resorts World Sentosa and Universal Studios Singapore. If you want to just shop, don't miss out on an exquisite shopping experience at Johor Premium Outlets! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, TripOnline SA, Expedia, Hotels.com, Evoline ltd, Cancelon, HotelQuickly, Ebookers, HotelsClick and 5viajes2012 S.L. so you can book your Tune Hotel Danga Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tune Hotels .Com-Danga Bay Hotel Johor Bahru

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing