The staff especially Eugene and the guard who was on duty in the night were great. Most of the receptionists were cool (+). 2. The staff respond to my needs promptly. With what happened to me (no. 2 below), the housekeeping supervisor cleaned my room himself with another housekeeping staff. 3. The people in the restaurant were nice, too. They greet you. They approach you and ask whether you want coffee or tea, or tell you that the buffet is about to close, etc. (buffet breakfast) When I arrived for the breakfast almost at the closing time, the chef opened all the food for me to see and take. 4, The food was ok though there were not so many to choose from. I liked the vegetable salad. It was fresh. 5. The restaurant was clean. 6. Since the hotel was opened July 2011 so it still is in better shape compared with the other hotels. The walls were clean and the toilet was ok. 7. It's close to the taxi stand and the buses going to the causeway. 8. It has a safe big enough for a laptop. 8. Free wi-fi. 9. With complimentary water.
1. Dirty sheets / re-used sheets. I arrived almost midnight and when I was ready to go to bed I found out that the bedsheets, hedreddon, blanket, and pillowcases smelled dirty and looked dirty. I saw some dried blood or something. And in one of the towels, I saw dried mucus?! Eww. So, smell and check first before using them. 2. One or two of the housekeeping staff was not professional. He wrote to me saying, "I'm sorry I did not make up your room because I have to go at 5:00." 3. My first room was facing the road and it was noisy. So you gotta make sure you request for a room not facing the road if you're sensitive with noise.
- Official Description (provided by the hotel):
- Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more less
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