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“Disappointed” 2 of 5 bubbles
Review of Nouvelle Hotel Johor

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Nouvelle Hotel Johor
Ranked #65 of 107 Hotels in Johor Bahru
Puchong, Selangor, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Disappointed”
2 of 5 bubbles Reviewed 3 June 2013

Booked this hotel from Agoda's and checked in on June 1st 2013 around 6.30pm. not full. The entrance hotel view is nice and the room is big. We went for our dinner and come back later aro 10.30pm. Surprise ....there is no coffee/tea or mineral water in the room and the hair dryer are spoilt. Call the house keeper but no reply. Call the front desk and she say she need at least half hour to send cos nobody working. She alone..?.....? waited for one hr plus and not send. Worst .....Already pass midnight. Tired and we went to sleep. A girl (receptionist maybe) call and ask us to email or read to her the Agoda's booking no. .??? Wooooo ???. Really disturbing. Well for breakfast . .. it is buffet.? One and only waitress reply yes but give us 2slice bread egg sausage and rice in a plate. Asked him again ...he say only coffee is Buffet and show us his sore face telling us only he is working . What's wrong with this hotel management only one worker for each dept. ... Economy problem. ? Business even worst if continue poor service and staffs bad attitude. Need proper training. If given Free stay .. . 100% no thank you....Very disappointed.

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank 828Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 reviews from our community

Traveller rating
    1
    3
    1
    3
    1
See reviews for
3
Couples
0
1
4
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
2 of 5 bubbles Reviewed 17 May 2013

The room is nice cause new design but the service is terrible.
No choice of breakfast(serve not a buffet - have to take what ever they give)
Staff not friendly and did not answer my question nicely.
Wifi good in certain area.
Lower level are quite noise with staff voice and traffic.

Room Tip: Low level are noise
See more room tips
  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ctie1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Johor Bahru hotels

Kuala Lumpur, Malaysia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed 14 November 2012

Pros.
- Free wifi is the only point that I'll give the hotel rating 2.

Cons.
- No service at all for this Hotel. Numerous times we call for additional towel none is answering.

- Poor breakfast - don't think of having a buffet breakfast but the breakfast sets is limited and bad quality (WHYYYYYY!!!!!!) here the reasons the set come with 1 slide of cold harsh brown, slightly toasted bread (I think the kitchen just fried with the pan), tasteless coffee and tea, sausage (cold and over fried) and the best is all the set is order before cook and what next the breakfast area is so smelly until we couldn't seat peacefully plus this had completely spoiled our most important meal of the day.

- Small and dirty bathroom where you might end up splash water everywhere after you take your shower.

- Security is the other concern where a spoiled door locks and no double lock for the room door.

- Poor sound proof window, and the hotel is just beside the main road whenever there is a lorry passby you can hear it clearly.

- Dusty bedsheet and comforter even you can see a strain in the bedsheet just wondering whether the bedsheet did changed after the previous guest.

If you ask me whether would I recommend or stay again

I won't recommend or come back.

  • Stayed November 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Steven_Khaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 September 2012

I had a pleasant stay recently at the Nouvelle Johor for marketing survey to the newly opened LEGOLAND Malaysia. The hotel is new and clean. As a 3 star rating hotel, the hotel exceeded my expectation. I stayed in a Deluxe Room. The room was spacious and so was the bathroom that has a bathtub. The room is simple but modern - interior designed and furnished. The front desks staffs were friendly. I was served with set breakfast in the morning. My car was in the good hands of the 24-hours security patrol of the hotel. Just about 3 minutes drive, turning to the left of the junction is the Tesco. The JPO is just 10 minutes away and the newly opened LEGOLAND Park at Nusajaya is just about 20 minutes drive from the hotel via the Highway - take the Exit 312. The hotel is situated just 5 minutes from the Kulaijaya Tol Exit.

Room Tip: Room away from the main road but near to lif to avoid vehicle noise. For family with children, bette...
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  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Michloh88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malacca
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 19 December 2011

Booked this hotel to visit Johor Premium Outlet. New hotel aged less than a year.
Booking was done directly with hotel reservation office. Paid MYR117 for king sized bedroom with breakfast for two.
This hotel is a shoplots converted into hotels in the middle of housing area. Access was easy via PLUS highway, 5 minute from Kulaijaya exit.
Pros
- Cheap for king sized bed.Value for money
- Parking with security around, good for a shoplot/hotel setup.
- Check in was quick.
- My room was clean.
Cons
- Cafe closed at 9pm. Supper/late dinner you'll have to drive out around 15-20minutes away.
- Small aircond (1hp) for a room. Either it is not working perfectly or it is too small for the room
- Each room have a window that can be opened for guest to smoke. A lot of cigarette butts thrown and not cleaned.
- Breakfast is limited to american or malaysian. American set was too little for a person's breakfast but OK.
- Hotel is by roadside, so a bit noisy when they are loud cars/bike passing by.

Room Tip: Choose rooms not facing the main road. Less noisy.
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank keii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nouvelle Hotel Johor

Property: Nouvelle Hotel Johor
Address: No 1 Jalan Lagenda 1, Johor Bahru 81000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #65 of 107 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:2 star — Nouvelle Hotel Johor 2*
Number of rooms: 126
Reservation Options:
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