Travel on 18th January 2014 with my boyfriend.
We booked though Agoda for a Studio King room, was given a service apartment.
The service apartment is in the other tower in KSL, can be access within KSL shopping mall.
Every access to tower from shopping mall or from carpark requires card (white in colour).
There are furniture left in the lobby of the tower, still see workers moving things into tower.
Room : Quite clean and spacious with balcony. There are still some wires left hanging from the ceiling wall. Pipe visible from the corner of the floors. There is no safe, telephone and door hole. The bed and sofa is a little dusty. Toilet is clean with toiletries, bathtub, shower head and towels.
The room is not sound proof, thus maybe a little noisy when people is talking and walking along the corridor.
Service : Check-in is fast, staff is polite and courteous. However, did not proceed with our request to extend our check-out time to 1.00pm even though they did acknowledge to it earlier. We are locked out from our room when we try to tap in to our room door, lucky for us to have a cleaner around to open the door. The lift to room took longer to come, and it seems unstable when you have more than 4 people in it. The lift will shake a little when we have 8 people in it.
Overall, had a simple and good stay for one night.
- Official Description (provided by the hotel):
- KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more less
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