Wait, wait and wait is the operating rule at this huge hotel with its two towers of rooms and other facilities.
In the 4 days spent here, we spent so much time:
1. waiting at the elevators to get to and from our room cos there are only 4 elevators serving each tower of rooms and each lift fits no more than 8 persons at a time without luggage,
2. waiting for the third towel for our room that never came even though we paid for a 3-person sharing room
3. waiting for the room key card to actually work...seriously, we had to approach reception on a daily basis to get the key re-programmed to allow us up the elevator and into our room, the record being 4 times on our second day..
As for the pools, they were not clean. Discerning children did not want to go into them a second time... Enough said.
- Official Description (provided by the hotel):
- KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your KSL Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.