Last month, had a one nite stay with spouse to check out hotel. Quite an experience like what we
faced in the Venetian, Macau. Very crowded with loads of guests being a local holiday on top
of Singapore's scholl vacation. There were 6 lifts which were insufficient to tackle the crowd.
Room was generally acceptable as bigger than most newer hotels. All normal amenities like
toileteries, kettle for making tea/coffee but poor quality room slippers were provided. The room safe was wrongly positioned at very low knee level and not eye level as in most hotels. Cannot
understand this as the closet has space to fit it in.
Bed was not too hard with 2 types of pillows. Aircon was pretty cold but as our room was facing
west, it cooled the room.
Due to large groups, we could not eat in the coffeeshop which serves buffet charging quite low
price. Unfortunately, we cannot comment on it's quality. We can however say that this and
the adjacent lobby need stronger exhaust to take out the unpleasant food odour caused by
food/drinks spillage on its' carpets. Cannot understand why carpet instead of tile/marble slabs
This hotel come with 2 huge pools. We could only watch as both were filled to the brim like
sardines in a can.
Check-in and check-out was quite fast despite the crowd. Hotel valet could not handle the
influx so our car was parked in the public parking space. Not doubt complimentary parking
fees was given but it had to be on the 5th floor.
Would not recommend stay during holidays and school breaks.
- Official Description (provided by the hotel):
- KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more less
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