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“Good hotel in the city center” 4 of 5 bubbles
Review of KSL Hotel & Resort

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KSL Hotel & Resort
Ranked #8 of 107 Hotels in Johor Bahru
Jakarta, Indonesia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good hotel in the city center”
4 of 5 bubbles Reviewed 13 July 2014 via mobile

Great hotel located in the city center. It has a mall beneath which helps. The breakfast was great. The only donwside is the TV. It only show about 10 local channel, a shame for a so called 5-star hotel. Oh, and the wifi is slow too

Stayed April 2014, travelled with family
Helpful?
1 Thank didanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,097 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

As bringing my boy to visit Lego Malaysia & decided to go for a 2D1N trip...

KSL hotel is just a 10-15mins drive from Spore & a 15-20mins to get to Lego World ...

For the hotel, there is a small theme park pool at 7th floor. With ard 3 slids for the kid to
enjoy. It will be FOC for hotel guest's but will cost RM50/ adult & RM30/ kid top visit the
hotel pool. If to pay for it, it will not be really worth it but for FOC, it will be still ok as kid will
have abit more to do at the pool instead of just those standard hotel pool.

As for the room, it pretty ok but not too big. Will be good for family outing as there is a Big
Shopping Mall link to the hotel with plenty of shops and eating places. Pples who like dim sum can go for the Da Shanghai at the mall. Nice dim sum and prices are still ok for SIN dollar spending.

Maybe I am pretty lucky & did not encounter any lift prob's which some reviews complaining etc...

Will be back again since it very near to Spore and have mall to shop etc... : )

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank adamkoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

KSL Resort is divided into KSL Hotel and the residence D'Esplanade.
Drivers to Hotel should park at KSL Mall and D'Esplanade has its own parking.

Checking in at D'Esplanade was fairly quick and service was pretty alright.

As a residence, there are no Wi-Fi except for the lobby. They also do not have extra beds like the hotel would.

We got a 3 bedroom unit and it was just like, well, a residence. Very spacious and clean, with contemporary design. The balcony will offer a great view of the city and the pool below.

Great option for families or big groups. The 3 bedroom would comfortably fit 5 pax with 2 queen and a single bed.

A room for 5, but we only got 2 towels in the bath and also nothing as floor mats. There are no phones in the unit, so you would need to take the lift down to the Reception to request for anything and everything, which is a little inconvenient.

We got a private lift leading right outside the door of the unit, but as the property is high-rise, the wait could unnerve some.

All in all, it remains a great choice if you have a big group and I wouldn't mind to return here again.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank BenTan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

New & clean hotel.
But double room was a bit small.
Good location, shopping mall down straight.
A lot shop restaurant around, easy for food.....
But lobby at too much people, like Genting first world hotel, check in & check out a bit slow, coz too much people........

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Simon8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
126 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Stayed for 2nights in this hotel for a business in Johor Bahru. Overall is good. For the rate that I'm paying, I think it worth it. The rooms comes with daily breakfast and is great!. Overall service is also good. The room was clean. I'll stay here again.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank The_Traveler010710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 7 July 2014 via mobile

I stayed for 2 nights with my husband and 5yo son. We went to Legoland so we chose this hotel because of its convenient location in city centre. We had a car but shuttle bus is available to/from Legoland. The room is basic, not too small but ok. There's dinosaur waterpark on 7th fl that my son loved, entry is free for hotel residence that otherwise will cost RM50. The breakfast selection is better than expected. The only complain is that the cups were not washed during housekeeping rounds! But we think we will stay in this hotel again in our next trip.

Stayed July 2014, travelled with family
Helpful?
1 Thank KarinZul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 6 July 2014

Last month, had a one nite stay with spouse to check out hotel. Quite an experience like what we
faced in the Venetian, Macau. Very crowded with loads of guests being a local holiday on top
of Singapore's scholl vacation. There were 6 lifts which were insufficient to tackle the crowd.
Room was generally acceptable as bigger than most newer hotels. All normal amenities like
toileteries, kettle for making tea/coffee but poor quality room slippers were provided. The room safe was wrongly positioned at very low knee level and not eye level as in most hotels. Cannot
understand this as the closet has space to fit it in.
Bed was not too hard with 2 types of pillows. Aircon was pretty cold but as our room was facing
west, it cooled the room.
Due to large groups, we could not eat in the coffeeshop which serves buffet charging quite low
price. Unfortunately, we cannot comment on it's quality. We can however say that this and
the adjacent lobby need stronger exhaust to take out the unpleasant food odour caused by
food/drinks spillage on its' carpets. Cannot understand why carpet instead of tile/marble slabs
was used.
This hotel come with 2 huge pools. We could only watch as both were filled to the brim like
sardines in a can.
Check-in and check-out was quite fast despite the crowd. Hotel valet could not handle the
influx so our car was parked in the public parking space. Not doubt complimentary parking
fees was given but it had to be on the 5th floor.
Would not recommend stay during holidays and school breaks.

.

Room Tip: Avoid during holiadys and school breaks
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank suyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KSL Hotel & Resort

Property: KSL Hotel & Resort
Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 107 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Official Description (provided by the hotel):
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 
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