I booked a one-bedroom suite which turned out to be corner room facing the railway tracks. Unfortunately the windows were not soundproofed, so I kept hearing the trains going in and out of Singapore. The beds were hard, but I did manage a decent rest. The water pressure was rather poor which resulted in a disappointing shower. The poor pressure does cause the toilet to not flush properly. Towels were clean, and they managed to provide 3 large towels for my room. I believe the room was recently refurbished, as the carpets were fairly new.
The breakfast in the lounge was disappointing.The lounge attendant was not at all hospitable. Orange Juice was most probably bottled concentrate. However, room service did deliver a good late night snack, mee mamak! The Chinese restaurant on Level 1 is highly recommended.
The hotel is located by a shopping mall. If you wish to look for DVDs, then this is the place. Also, the hotel has good access to Singapore, with the new immigration complex being less than 5km away.
Like all hotels, this one does have its share of unfriendly staff. Security is an issue here, as there is no key card access facility with the elevators.
I will still choose to stay here if I am in JB again. The location is very central to wherever you need to get to, and away from the causeway area.
- Official Description (provided by the hotel):
- Ideal for corporate and leisure travellers, Mutiara Johor Bahru has 336 well-appointed rooms and suites. Hotel provides WIFI, Pressreader digital-online reads, in-room complimentary coffee and tea and shuttle to selected shopping centres. It is about 15 minutes from the Causeway to Singapore and 40 minutes from the Senai International Airport. There are function halls for up to 500 persons, three restaurants and a lounge with live band, 24-hour room service, Executive Club Floor, business centre, laundry, florist, outdoor pool, gymnasium and lobby shopping arcade. ... more less
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- Also Known As:
- Mutiara Hotel Johor Bahru