Checked in late evening after a long day thinking to enjoy the night with well rest. Disappointed with:
1. Old furniture
2. Stained bathroom wall
3. Cracked and stained bath tub
4. Hair found on the bath tub
5. Stink shower curtain
6. Stink pillows
In summary, horrible maintenance. One of the worst hotels on my list.
Asked the receptionist how long it takes from hotel to the airport. My jaw fell when asked to check with the concierge. My colleague asked a different receptionist but given the same answer. That is a standard question most visitors will ask! What is the management doing in training their staff?
Checked out early morning and attended by a male receptionist with no emotion on his face. Don't work in service industry if you can't smile and greet your customer pleasantly and willingly.
However, the attendants in concierge were friendly and helpful.
- Official Description (provided by the hotel):
- The Puteri Pacific Johor Bahru is the largest 4 stars hotel in the southern region of Malaysia, located in the centre of Johor Bahru with easy access to Singapore via the causeway. The Puteri Pacific Johor Bahru is a business and convention-focused hotel offering 416 appealing guestrooms inclusive of apartments and suites, all equipped with wireless internet access. There is an array of food and beverage options to choose from,this includes Selasih Restaurant which offers traditional authentic Johorean and Malaysian cuisine, Mediterranean inspired fun dining at D'Coast, Cantonese and Szechuan cuisine at Kai Xuan and The Puteri Cafe offers both local and international menu. For recreational activities, Pacific Fitness Centre comprises of the gym, sauna, steam room, Jacuzzi, tennis and squash courts, and an outdoor swimming pool. A choice of 29 function rooms and Convention/Exhibition spaces with necessary facilities are readily available to cater to your needs at Persada Johor International Convention Centre. ... more less
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- Also Known As:
- Puteri Pacific Hotel
- Puteri Pacific Johor Bahru