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“Good Hotel, Descent Price and next to other area hotels, one of the best”

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Hotel Granada Johor Bahru
Ranked #8 of 109 Hotels in Johor Bahru
Reviewed 10 November 2013

Hotels in Johor are pretty much all terrible. I've stayed in at least 10 in two business trips. The Hotel Granada is nice inside, rooms are new, rooms are clean, cooling systems work, bathrooms work. It's everything you could ask for. I liked it enough I stayed three nights rather than hopping to another hotel like I did with all the others. Brestfast is fine, not much western food, but that is ok.

  • Stayed: October 2013, travelled on business
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1  Thank rallyrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 November 2013

The hotel is conveniently located across AEON shopping mall in Bukt Indah, with a 24-hr McDonalds next door. Lots of eateries around. We stayed in a Junior suite, which is really good value for money and spacious. Only peev point is that the wash basin was stuck and the shower didn't work. However, maintenance arrived within 10mins after we called and was very quickly sorted out. Breakfast was decent but nothing to shout about. Wished the hotel had a swimming pool then it would have been a good place to hang out at.

Room Tip: Go for the junior suite if you have children.
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  • Stayed: November 2013, travelled with family
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Thank Busy_Mum04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

Stayed here recently for the weekend.
Hotel very reasonably priced and rooms modern and clean.
Located very close to shopping mall and a number of eating places.
Found hotel bar to be quite expensive but very friendly service.
Left room for 3 hours and returned to find it had not been cleaned on the first occasion no one then came to offer to clean it. Not a real problem but the offer to clean would have been good.
Laundry service was very poor had to ask a number of times to have laundry returned.

All in all good value for money and would stay here again

  • Stayed: October 2013, travelled on business
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1  Thank nbell59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Overall, for the amount we paid for the rooms, it's good. We didn't have any real issues.

We travelled with 2 young kids and wanted somewhere for the night before continuing on with on land journey Northwards after a long day at Legoland. There isn't a pool but we did not require it for this trip. The hotel is only 15-20 mins away from Legoland. It has an underground parking, although I saw no security at the carpark.

It's right across Aeon Mall and Tesco. Plenty of shops and restaurants around.

As there was only a choice of Deluxe room or Junior suite on Agoda that period we booked, we opted for 2 deluxe rooms and requested for connecting rooms. Upon checking in, we were told only the Executive Deluxe have connecting rooms. As expected, front desk was not flexible at all and she quoted the rack rate of more than RM300 for the connecting room. Not an option, so we split the kids and adults. You can also book one Exec and one Deluxe to get them connected.

The hotel looks quite nice. Although the Deluxe room was very small, it's really clean and new. Everything was pretty good quality. Towels were still fluffy enough and a full range of toiletries were provided. Wifi was ok too.

Breakfast was surprisingly good.

The really off-putting thing is their "No Outside Food" policy. Not that we were going to buy meals in but we need snacks and such for kids. In all the hotels, in all the countries, in all the types of hotels – from clean budget to really high end luxury hotels - we've been to, we've never come across this policy.

It tries to be business class but the mentality of the management has to change and be accommodating to its guests before it can even reach any standard of a proper hotel.

Room Tip: Book at least 1 Executive Deluxe room if you need connecting rooms. The other can be the normal Delu...
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  • Stayed: October 2013, travelled with family
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2  Thank AgentBroccoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

My recent stay in the hotel was bad. Really Bad. The front desk staffs were really rude and not properly trained. Yet they still tried to argued their way out. Mr Hazafiq who was on check in duty was on shift to check me in, and his services was really bad. When i ask him a question he just replied me " this is company policies''. To make matter worst, the front desk manager on duty Mr. Razif came over and started shouting at me. He was really rude and did not even apologize for the his rudeness before walking away from me. The day just got worst when I found out that my toilet would flood, whenever i took a bath. Generally I would not expect much from a hotel charging around USD 65 but i had better experience from hotel charging less than a USD 31 a night. Would not recommend this hotel to anyone!

  • Stayed: October 2013, travelled with friends
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5  Thank STeoWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

My family of 9 members (8 adults 1 child) stayed at Granada Hotel in August. We took on 2x their Legoland family package, which was good value. Granada HOtel is located in Nusajaya Johor (Bukit Indah), which is very accessible from SecondLink (for self-drive coming from Singapore), 10 mins drive from Legoland and 15mins from Hello Kitty Town. The hotel is also opposite a big shopping mall, AEON Bukit Indah and Tesco mega mart is a few minutes drive away. A lot of food options nearby too.

Hotel room is clean, with simple and functionally furnishing. HOtel breakfast could do with more food variety. Breakfast restaurant could be quite packed at times. There are ample parking at hotel premises (check w concierge for complimentary parking).

Will recommend this hotel if looking for a base hotel to visit the nearby Legoland or Hello Kitty town (Puteri Harbour Family Theme Park).

  • Stayed: August 2013, travelled with family
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1  Thank ozweego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

Book 3 rooms at this hotel for a weekend trip. Good location surrounded by three big shopping centre all within walking distance. Clean room with good price. Great for self drive Singaporean. Easily reach by 2nd link. Car can park at hotel basement so its very safe.

Room Tip: As for a twin room if you want a nice sleep and not disturb by your partner or room mate.
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  • Stayed: September 2013, travelled as a couple
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1  Thank AloSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Granada Johor Bahru

Address: 55 Jalan Indah 15/2, Johor Bahru 81200, Malaysia
Phone Number:
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 109 Hotels in Johor Bahru
Price Range: £34 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Granada Johor Bahru 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
Hotel Granada Johor Bahru, managed by Care Luxury Hotels & Resorts is a 4-Star Business Class Hotel, offering 192 luxurious rooms designed for ultimate comfort ranging from the Executive Deluxe Rooms to the exclusive Granada Suite. The hotel provides facilities and amenities for private events and functions as well as pulsating food & beverage outlets offering various local and international cuisines, together with both recreation & entertainment. ... more   less 
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