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“Basic Hotel no fridge, no hair dryer”

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AmanSari Express Hotel
Ranked #64 of 109 Hotels in Johor Bahru
singapore
Level 6 Contributor
283 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
“Basic Hotel no fridge, no hair dryer”
Reviewed 17 August 2013

Good:
- Near to Malaysia Custom. Can walk from city square to hotel for 10 min.
- Hotel room was comfortable, stayed at family room.
- Female lady staff very friendly.

Bad:
- No refrigerator, no hair dryer.
- Breakfast not much choices to choose from. No scramble egg or chicken ham or hash brown. Breakfast was only rice, long tong, curry chicken, noodle.
- Can hear people walking around the corridor. Hard to get a cab.
- Wifi was weak at times.

Room Tip: Family Room
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ben10tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmanSari, General Manager at AmanSari Express Hotel, responded to this review, 29 August 2013
Dear reviewer,

Thank you for choosing AmanSari Express Hotel on your recent visit. We appreciate your time shared with us and reviews on our hotel. With these information we will try our best to accommodate our guests with the best comfort and giving additional facilities and services in the near future.

We truly appreciate your stay with us and look forward to the pleasure of welcoming you and your friends to the hotel in the near future. We will try to improve our systems and hospitality to serve you better.

Please do not hesitate to contact us.

Kind Regards,

AmanSari Hotel operation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

38 reviews from our community

Traveller rating
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    16
    5
    2
See reviews for
7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Manila
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 July 2013

Barely new hotel. Rooms are new and we were placed on the penthouse overseeing JB. Around 500m away from JB City Center and CIQ.
Good food! But turned off by the bugs that has been running around on our second day. I could have been rated this as very good if not because of the bugs...

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExplorerEms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmanSari, General Manager at AmanSari Express Hotel, responded to this review, 29 August 2013
Dear reviewer,

Thank you for choosing AmanSari Express Hotel on your recent visit. We appreciate your time shared with us and reviews on our hotel. With these information we will try our best to accommodate our guests with the best comfort and giving additional facilities and services in the near future.

We truly appreciate your stay with us and look forward to the pleasure of welcoming you and your friends to the hotel in the near future. We will try to improve our systems and hospitality to serve you better.

Please do not hesitate to contact us.

Kind Regards,

AmanSari Hotel operation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
Level 5 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 May 2013 via mobile

We book the room online and we did called to follow up. But when we reach here they did not have our name on the list. Luckily the staff were a bit helpful and didnt mind 4 of us in a room.
The rooms are small but we did have a comfortable stay.
Overall quite ok, but their are a lot more hotels nearer to the shopping mall that are convenient.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pegster88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmanSari, General Manager at AmanSari Express Hotel, responded to this review, 4 June 2013
Dear reviewer,

Thank you for choosing AmanSari Express Hotel on your recent visit. We appreciate your time shared with us and reviews on our hotel. With these information we will try our best to accommodate our guests with the best comfort and giving additional facilities and services in the near future.

We truly appreciate your stay with us and look forward to the pleasure of welcoming you and your friends to the hotel in the near future. We will try to improve our systems and hospitality to serve you better.

Please do not hesitate to contact us.

Kind Regards,

AmanSari Hotel operation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2013

Stayed here while on a school field trip.Fairly nice and clean rooms. The only downside was the thin walls. Great for field trips and large groups! Also close proximity to the causeway makes it ideal for travellers heading to singapore.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sars321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmanSari, General Manager at AmanSari Express Hotel, responded to this review, 25 May 2013
Dear reviewer,

Thank you for choosing AmanSari Express Hotel on your recent visit. We appreciate your time shared with us and reviews on our hotel. With these information we will try our best to accommodate our guests with the best comfort and giving additional facilities and services in the near future.

We truly appreciate your stay with us and look forward to the pleasure of welcoming you and your friends to the hotel in the near future.

Please do not hesitate to contact us.

Kind Regards,

AmanSari Hotel operation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2013

I called and spoke to someone at the hotel by the name EZAD i made a reservation with him over the phone and confirm at the rate of 108RM I thought everything was ok... i even called again and spoke to a lady and inform that i will be late in a bit and that my booking is confirm with queen bed and she said ok... after dinner i go straight to the hotel to check.in only to found out that they did not book my room and they are asking much higher price than what i first confirm.. they are charging me almost RM50 more for our room... staff are not so helpful and ask us to book online to get the rate that was offered to me on the phone...Im so upset that time and the staff are not helpful at all.. instead of transferring to other hotel since its almost midnight we just decided to take the room as my husband and I are so tired from work as it is supposed to be our weekend getaway,SHAM assisted us with the booking (its like a not trained hotelier) before leaving the front desk we confirm the room that has queen bed then when we came to our room we are surprise to have two single beds...we called the front desk and ask for a queen bed then we waited again then transfer to the room that has queen bed. so tired that even the room smells we just rest and sleep...breakfast is so lousy... staff has no manners, scene:( from our room we went down to have breakfast then at the ground floor when elevators open we are about to go out, the staff enters the elevator the same time as we are going out instead of waiting for us to go out first before entering the lift...)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chaleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmanSari, General Manager at AmanSari Express Hotel, responded to this review, 25 May 2013
Dear reviewer,

Thank you for choosing AmanSari Express Hotel on your recent visit. We appreciate your time shared with us and reviews on our hotel. With these information we will try our best to accommodate our guests with the best comfort and giving additional facilities and services in the near future.

We truly appreciate your stay with us and look forward to the pleasure of welcoming you and your friends to the hotel in the near future.

Please do not hesitate to contact us.

Kind Regards,

AmanSari Hotel operation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about AmanSari Express Hotel

Property: AmanSari Express Hotel
Address: No 9N Jalan Tenteram, Johor Bahru 80300, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Restaurant
Hotel Style:
Ranked #64 of 109 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Number of rooms: 144
Reservation Options:
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