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“Very Recommended!!!”

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Renaissance Johor Bahru Hotel
Ranked #4 of 109 Hotels in Johor Bahru
Certificate of Excellence
Level 5 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very Recommended!!!”
Reviewed 9 April 2014

We stayed 3 nights for business. The room is quite big and comfy. the wifi is very fast which much better than other 5 stars hotel in town. The breakfast & Dinner has provided various of foods and desserts! Ice cream very nice! but only one that must improve is check-in & out process too slow.

Room Tip: Super high-speed wifi :)
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pooomy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 10 April 2014
Dear Guest,

Thank you for choosing to stay with us during your business trip here to Johor Bahru. It is delightful to hear that our facilities were satisfying you. Though we know that we still need to catch on some improvement in such area you mention like check in process. Your remark will be forwarded to the Front Office team so they can take the necessary action to improve the area.

Your feedback is valuable in helping us to get better at what we do. We look forward to having you again and hopefully we can impress you by that time.

Cheers,
Marc Cosyns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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831 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

My stay was extremely pleasant. Was there for 3 weekends and I must say that the lounge manager Faizal was very warm and friendly. By the 2nd and 3rd visit, he would remember your name and personally great you at the door.
Highly recommended hotel and will definitely return for a stay!

-Daniel

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 9 April 2014
Dear Daniel,

Thank you for that lovely review of our hotel, and especially for our Club Lounge. It is good to know that you have managed to feel our genuine hospitality during your stay. I will forward your kind comments to Faizal and the team in Club Lounge and I am certain they’ll be happy to hear it.

Here in Renaissance, we love to make a personalize touch in every stay of our guests so every time they come, they'll be able to find something wonderfully new. We want our discoverer to discover something unique that will enrich their travel / holiday experience, unlike the other property. And I am glad that this is one of the step that we have succeeded to bring it alive to you.

Once again, it’s such a pleasure to hear from our guests. We do look forward to seeing you again soon.

Cheers,
Marc Cosyns
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Kuala Lumpur, Malaysia
1 review
Reviewed 1 April 2014

Comfortable and super clean room, excellent breakfast, staff vy friendly and helpful...There are a lot of relaxing corners to sit down. Definitely recommend to anyone who is looking for a relaxing place to stay in JB.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aliciayeung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 3 April 2014
Dear Alicia,

Many thanks for taking the time to review us on TripAdvisor! It is such great news to us that we as a hotel has managed to satisfy your needs in every way. We are happy to know that our rooms, breakfasts and ambassadors has made your stay very relaxing and peaceful. We may not be an ideal getaway resort but we do try our best to make our guest feel stress-free while they are here.

Here’s to safe travels ahead, we hope to see you real soon!

Yours Sincerely,
Marc Cosyns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 March 2014

Newest 5 star hotel in Johor bahru, open in June 2013.
Excellent service from everyone in the Hotel, its been a while that i gave thumbs up to the service rendered by practically everyone in the Hotel.
Location of Hotel, is in a town call Permas Jaya, plenty of good local food!
Permas Jaya is only 10mins drive from Woodlands CIQ from the EDL highway.
Hotel rooms = excellent bed, pillows to blanket!
Hotel restuarant BLD = buffet dinner was excellent. (thou the local food outside has their charms too!)
Hotel facilites = 24 Hr gym (EXCELENT WORK!) Swimming pool is tiny whiny thou.
Hotel Seminar space = Nice caperted Ballroom and Seminars facilities

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoyRideBike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 3 April 2014
Dear Roy,

It is always a pleasure to hear from our guests and I have to thank you for providing feedback. To understand that you hardly praise hotel services, it makes this rare occasion such an honor for me and my team.

A massive thank you for marking the different aspects of our hotel. It is our goal to make sure that our beds, rooms, and foods are up to the expectations of our guests. Furthermore, it delights me to know that you discovered the charms of our local food, indeed there are hidden gems around the hotel.

All in all, it was truly nice to read your lovely comments. Hopefully, we can continue to impress you and be deserving of that thumbs up every time you visit us.

With best regards,
Marc Cosyns
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Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Not the cheapest Dim Sum you can find in JB but reasonably priced for the quality of food. Excellent and very prompt service received from the reception and waitress/waiters. Setting of the restaurant is good and suitable for its hotel class.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank JosephYeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 31 March 2014
Dear Guest,

Thank you very much for trying our Dim Sum promotion at Wan Li. It is such a pleasure to hear your review about it.

Your kind comments are greatly appreciated and I’ll surely pass the feedback to our team in Wan Li Chinese Restaurant.

We hope to seeing you more often because we have more promotions coming up that will definitely satisfactory.

Yours Sincerely,
Marc Cosyns
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Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

From the very start the stay was excellent. The staff are very helpful make you feel welcome. From the room to the service everything was excellent. After a busy day it was a great place to come back and relax in the evening. Thanks very much for a wonderful stay.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aidan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 29 March 2014
Dear Guest,

Thank you for leaving such lovely comments. We are delighted that your stay with Renaissance Johor Bahru Hotel was enjoyable and will look forward to seeing you again.

Best Regards,
Marc Cosyns
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Singapore
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 March 2014

We just came back from Renaissance Johor last week. The moment we reached, they greeted us and offered welcome drink.

Check-in, then falling in-love with the rooms. It's so so comfy, especially the bed, pillows and blanket. My daughter normally refuses to all kind of blankets, but when we stayed here she slept soundly with the blanket cover her. All facilities inside the room are clean and complete. Seriously i cannot forget comfy of the bed! I do hope Renaissance's management would keep maintaining their room very well!

Not finished yet, my children enjoy the swimming pool although it's small. Gym is good as my husband enjoys it too.

And this is my favorite! Foods! They have very nice foods, and impressed me that they can bake very nice cake!! I enjoy their carrot cake and other cakes....and all are nice! First night, i hesistated to get the cake, but when i saw so many people took the cake, then i tried it. Indeed, they are nice! Not only that, they also provides nuts (unsalted almonds and walnuts) together with the salad bar, which my husband loves it!

Good job Reinaissance Johor! We will be back again! Keep it up!

Room Tip: We stayed at 10th floor, twin bed room
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiliChng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc_Cosyns, General Manager at Renaissance Johor Bahru Hotel, responded to this review, 29 March 2014
Dear Guest,

It is such a pleasure to read your delightful review of your time spent at Renaissance Johor Bahru. I am very happy to know that our hotel in many aspects fit perfectly to accommodate your needs. We value our guest who comes with us to enjoy well deserved breaks and to know that we are able to provide this to you and makes your stay even enjoyable and memorable is very wonderful to read.

Thank you for specially marking our bedroom, our pool, gym and our buffet. It is great that you enjoyed them very much.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Until we meet again. Have a good weekend.

Sincerely,
Marc Cosyns
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Additional Information about Renaissance Johor Bahru Hotel

Property: Renaissance Johor Bahru Hotel
Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 109 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Official Description (provided by the hotel):
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 
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