Nice getaway from the city crowd & really near Legoland. But being situated at a "under-development" part of Johor, amenities & facilities are sporadic.
There were some previous comments of poor guest service but we didnt experience any during my stay. Service on the contrary was excellent and personalised from the start to the end. Yes, I thought it was a lovely touch (though it may seem minor to some) to hand out lollipops to my kids during check-in!
As for safety, there were security and police patrols around the clock... I chanced upon a police post next to the Puteri Harbour club during one of my evening walk around the marina area.
Advisable to take up the deluxe harbour view room cause you will be treated to a really nice view of the marina... but you still can catch a nice view at the rooftop where the infinity pool is.
As for room amenities, everything looks new considering that the hotel is open only in about half a year. I was surprised to see a pull out bed under the sofa bed.. this was not advertised on the hotel website but was indeed welcoming for a family with kids... only grouse was that the sofa bed has a poor placement (directly under aircon blast) so it's chilly to sleep on it at night. Also, the area under the pull out bed is really dusty... Housekeeping should include vacuuming that area as part of standard procedure.
Otherwise, a really nice hotel I would recommend for a crowd getaway...
- Official Description (provided by the hotel):
- Hotel Jen Puteri Harbour, Johor is located in Nusajaya. It's approximately 20 minutes from Johor Bahru town and is easily accessible via land or water transport from Puteri Harbour International Ferry Terminal. Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Agoda, Hotels.com, Ctrip TA, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hotel Jen Puteri Harbour, Johor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.