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“A hotel not to be missed”

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Hotel Jen Puteri Harbour, Johor
Ranked #3 of 109 Hotels in Johor Bahru
Certificate of Excellence
Kuala Lumpur
2 reviews
“A hotel not to be missed”
Reviewed 20 August 2014

The food is excellent. May not be the best venue to held a function or event, but it definitely deliver the different environment & atmosphere compare to the other hotel. Moreover, not much choice in Johor, isn't it. The location is a bit rural, but consider just beside the Hello Kitty land, short distance to Lego land. around 15-20km to town area, or nearby Taman Bukit Indah, it should be shortlisted for a weekend getaway.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,526 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (339)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Lucknow, India
Level Contributor
138 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 19 August 2014

Traders hotel at Puteri Harbor Nusajaya is a clean, functional and comfortable place for leisure or business stay. The hotel is commonly flocked by families with young kids who are drawn to this part of Johor for the LEGOLAND- the biggest tourist attraction of the area. The area also has the educity and the upcoming medini- the medical hub. The Traders hotel caters to these as well.

Room Tip: Try club rooms or at least rooms in the towers 2 or 3, which overlook the bay. Tower 1 rooms overloo...
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  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GaurAgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 August 2014 via mobile

Excellent location 5 min from Legoland and 20 min from the Premium Outlets, the hotel has a free shuttle to Legoland. The service in the hotel was fast and prompt. We stayed in a deluxe room facing the harbor, and the view was marvelous, the room however was a bit cramped, although the amenities were fantastic and well distributed.

Stayed August 2014
Helpful?
Thank Fahad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2014

Treating respect and team member was nice, services was quick. Eventhough with a little incident, team and manager took very seriouse with this issue and asked for second chance. I sincerely accpeted the apologies due to everything else was perfect in this hotel. Breakfast buffet was excellent and convienent to Legoland with free shuttle, Hello Kitty Land was just right next door. there're also other food around the corner from this hotel. Overall comment was good and defintiely will return for staying.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank May Ho Yan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 August 2014 via mobile

the hotel is situated in Putri Harbour area, which is quite a distance from johor bahru city centre..but if you just need to go to legoland, and hello kitty town, this hotel is a good option, since it is located just next to the hello kitty town, and 10mins by taxi to legoland. On the second day here, we went shopping to johor premium outlet (JPO), and it took about nearly 30mins and we had to order the same taxi to pick us up after shopping since it's very hard to find taxi in this area. During our stay, all of the staff esp the front desk staf is very helpful and informative to us. the room is spacious with minimalist design...the bathroom got a bathtub and shower area, separated by a partition. room is clean enough, only one downside : the bed is very lite, that everytime we make a move on the bed, the bed will also move, left and right. it's quite annoying for me. oya, make sure you got breakfast in this hotel (booked room incl breakfast) since there are no street food near the hotel..only some restaurant in the back of the hotel and hello kitty town but they all open at 10am. breakfast in hotel is superb...they have western menu, some selection of pure juices, many kind of cakes, and many traditional malay food like laksa, nasi lemak, and traditional cakes/snack.

Stayed August 2014, travelled with family
Helpful?
2 Thank monika1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 August 2014

Apart from the cockroach left for over an hour in the corridor, dirty coffee cups, the ice cold room, poor noise insulation, the 5 times we had to request for an extra bed, housekeeping's refusal to give us an extra duvet and the poor breakfast the real problem here is value for money. We had a 53 sq m so called premier room with no view for almost exactly the same price as an executive suite in a 'real' shangri- la in KL. The duty manager Anik was helpful when we complained and Izad in transport was excellent but apart from this it's hard to see why Shangri-La lends it's name to this third rate hotel. If you have to stay for Legoland grit your teeth and stay for as few nights as possible.

Room Tip: Fork out for an executive suite
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Michael_L1961187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putrajaya, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

Excellent hotel service

Delicious food

Near to Hello Kitty

Near to Legoland

Near to Highway

Beautiful people

Beautiful and comfortable room

Don't forget bring swimming trunks because they have marvellous swimming pool.


Room Tip: Don't forget bring swimming trunks because they have marvellous swimming pool.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank pijai1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jen Puteri Harbour, Johor

Property: Hotel Jen Puteri Harbour, Johor
Address: Persiaran Puteri Selatan | Puteri Harbour, Nusajaya, Johor Bahru 79000, Malaysia (Formerly Traders Hotels Puteri Harbour)
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 109 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Jen Puteri Harbour, Johor 4*
Number of rooms: 283
Official Description (provided by the hotel):
Hotel Jen Puteri Harbour, Johor is located in Nusajaya. It's approximately 20 minutes from Johor Bahru town and is easily accessible via land or water transport from Puteri Harbour International Ferry Terminal. Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away. ... more   less 
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