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“You could get a better room with the price”

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Crystal Crown Hotel
Ranked #76 of 109 Hotels in Johor Bahru
Kuala Lumpur, Malaysia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“You could get a better room with the price”
Reviewed 27 October 2013

Room is average but quite old n the air cond is very noisy at night.
I don't even get a function water heater with a room cost Rm200 , was wondering what the use of the bathtub since it is not possible to have bubble bath with cold water.
Never get back to here ever again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ccmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Ferrara, Italy
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 October 2013

I arrived lat 2:00 am and the check in has been fast. Internet at floor 16 was not working even after a reset. Spacious but dated room and not so clean bathroom. Air conditioner has no digital setting and it is noisy. Average asian/not-really-international breakfast with no pastry available, only some fried rice or noodles; limited choice of fruits. I decided to check out even if the plan was to stay one week and they wanted to charge me for one bottle of still water I had from the fridge (only option). I was supposed to pay it because the two complimentary bottles of water, identical to the one I had, are the warm ones. How disturbing is that? The price, even if not high, does not justify at all the lousy experience. Location is good, but there are plenty of affordable and modern hotels in the same area.

Room Tip: Consider that spending 30/50% more You can find a luxurious hotel in the same area.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Massimo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Johor Bahru hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

Pros:
1. Checking in was fast
2. Room is large
3. Bath tub available
4. Close to shopping mall and food centers, 5 mins walk away from hotel
5. Health center available

Cons:
1. Anyone can access to any level using the lift, there is no security
2. 1 room key to each room
3. Stale air in room
4. Air-con is not very cooling
5. Pool side bar can be quite noisy at night
6. Very minimum toiletries provided

Room Tip: Ask for high room
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gokk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 6 Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 3 September 2013

We stayed in the Crystal Crown hotel for one night while visiting a bridal studio. The main reason was the location with regard to the bridal studio. However, we also discovered there are a lot of pretty decent restaurants in the area, as well as it being not far from shopping areas.

Overall, it is functional and good value for money. The rooms are large and quite comfortable. It isn't more than about a three star hotel, but for what it is, it is pretty OK.

One reviewer mentioned only one room key. I guess this is because they still use the old "Ving" card plastic punched cards, instead of more modern credit card style electronic keys. They are probably more expensive!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chidlom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 July 2013

Stayed here for 3D2N for a trip to USS in July 2013. Location is strategic, close to the main road leading towards the city center. Shops and restaurants are nearby. It takes only 5 minutes of driving to the JB CIQ Complex. Free parking provided. Very quick to check-in. Hotel staff was friendly and helpful. Affordable rate for Deluxe room. Room is spacious, with king bed, LCD TV, bath tub and extra pillow. The food for buffet breakfast was decent and good. However, one of the towel provided is smelly and the air conditioner is not cool enough.

Room Tip: choose a room on the south side to get a better view of the city.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Azim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2013 via mobile

Probably the worst hotel i have stay in jb. The reason at the following below:
1. Slugglish housekeeping.
2. No second room key
3. Lousy aircond
4. Breakfast is worse than tropical inn. Basically uneatible.
5. Cleaniness of the room toilet. Really bad.
6. Pricey too.

Hope that the management will able to fix this issues at the above.

Stayed July 2013, travelled solo
Helpful?
1 Thank Lee Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 April 2013

In March 2013, I followed my husband for a business trip to Johor Bahru. We checked into Crystal Crown Hotel for 2 nights. The room was spacious and clean but I am disappointed with the bathroom. Each time when we use the sink, the water outlet flows backward into the bathroom making the whole floor wet with dirty water. Worst, the bathroom tiles were not clean properly over the months or years making the black moss along the tile joints float up. The bathroom floor becomes rather wet and dirty after each use.

There was a shopping center called KSL nearby which was just 10 mins walk behind the hotel. They have many shops selling food inside. If you are looking for food, they are everywhere. In front, there are few restaurants selling noodles, seafood and dishes with rice.

The access to the parking lot is narrow and parking space are limited. The hotel reception did not show a warm and friendly attitude. They provide towel, disposable toothbrush, comb, sewing kit, shampoo and soap. The elevator are old and slow.

We booked our nights including breakfast. Breakfast was not very good. You get different kinds of food depending on the time you get there. It is open from 6 am to 10 am. They top up very slowly and when I got there at 9 am, the food was almost finish.

For a night or two stay here is ok.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Crown Hotel

Property: Crystal Crown Hotel
Address: 117 Jalan Tebrau, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #76 of 109 Hotels in Johor Bahru
Price Range (Based on Average Rates): £
Hotel Class:3 star — Crystal Crown Hotel 3*
Number of rooms: 264
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