Great hotel, however check in process takes a very long time. Check in is only allowed at 16:00 pm, and check out is as early as 11:00 am. Guest special requests are ignored and are not even considered. I have requested an early check in and a late check out. Simply I was told by the staff upon check in that such requests are not allowed.
People who are working behind the counters at the lobby are not very friendly and not up to the standards of other LEGOLAND hotels staff in other countries.
Only two restaurants at the hotel. One of them was shut down one night for a private occasion. The other is formal not very suitable for young kids.
Rooms are great and comfortable. However, cleanness also is not that great to live up to the standards of similar LEGOLAND hotels in other countries around the world.
- Official Description (provided by the hotel):
- Treat your family to the ultimate LEGO(R) experience at LEGOLAND(R) Malaysia Resort. From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, themed play areas, kid's entertainment and family restaurant with amazing LEGO(R) models everywhere. All 249 guest rooms are themed, so your family can choose from one of three popular LEGO lines - Pirate, Kingdom or Adventure. Rooms include two separate sleeping areas, with a king-size bed for grown-ups, and a separate area for up to three little ones, complete with a bunk bed, pull-out trundle bed and their very own TV! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ctrip TA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Legoland Malaysia Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.