The service started from the hotel Sales Office in Singapore. The sales manager , young and handsome chap by the name Nasri was promoting the hotel when he steps in our office. Coincidence, we are planning for our company incentive trip during that time that he came.
He did a cool presentation of the resort and he wowed our HR manager. Did the service of arranging for a coach and VISA application for our expats even though that was not in the hotel package. He delivered what he promised with the beautiful villas that was beach front. The BBQ dinner was splendid and we were arranged by the pool terrace.
The function hall was big and decorated with a nice chandelier. I guess we were given the biggest hall that was at level 2 of the hotel.
The tele match games and the trip to the fireflies was OK so if you had some free time in between your stay then may consider.
The only hiccup was the efficiency of the restaurant ground staff where they lack the service as they were not that self initiative and the smile were not there at all.
Overall, the trip was fantastic and the beach was beautiful. Strongly recommended for company incentive trip.
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- Also Known As:
- Hotel Desaru Golden Beach