We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Pulai Springs Resort
Nearby Hotels
Thistle Johor Bahru(Johor Bahru)
US$71
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$67
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$30
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Lavender Inn Permas(Johor Bahru)
US$23
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$35
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$80
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$75
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mutiara Johor Bahru(Johor Bahru)
US$65
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$51
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Hotel Jen Puteri Harbour, Johor(Johor Bahru)
US$97
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$81
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$80
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$74
Priceline
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Bliss Boutique Hotel(Johor Bahru)(Great Value!)
US$44
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$36
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$347
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$301
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Reviews (836)
Filter reviews
836 results
Traveller rating
141
287
244
98
66
Traveller type
Time of year
LanguageAll languages
More languages
141
287
244
98
66
Show reviews that mention
All reviewsnice resortswimming pooldining tablef bbreakfast spreadcintaretreatutmjpoconferenceparticipantsjbjohorthumbstiming
Filter
Updating list...
736 - 741 of 836 reviews
Reviewed 3 August 2011

Date of stay : 09 July 2011 to 10 July 2011
Room : Standard room
Number of people : 2 Adults, 2 Kids aged 4 and 2

We were told by our tour agency that the check-in time was 2pm. We reached the hotel lobby at 2pm exactly but was told that room was not ready. Lobby staff explained that they had a huge group of visitors from a company and they had just check out. Hence, time was needed to prepare our room.

We left our numbers with her and were promised a room as soon as possible. We then went to explore the surroundings. Minutes after, we received her call to inform us of the availability. She noted us bringing young kids along and informed the housekeeper to arrange a room for us asap. We appreciated her kindness.

Room was spacious and clean. Towels were not available but warm towels came minutes after we requested for it.

Swimming pools were gorgeous. My family spent our day there.

We went to Qing restaurant for dinner. We ordered the 'eat-all-u-can' dinner at approximately RM80 (including taxes) per adult. Kids below age 5 eat for free. We paid a total of RM160 (approximately SGD66) for 12 dishes including Shark Fins, smoke duck (half duck), mango duck, cereal prawns and many more. It's not only cheap, it's delicious. My husband and I had a great time eating. Better than buffet.

We actually don't feel like we're in JB cos we are able to watch Singapore channels (Channel 8 and Channel U) there. Air-condition is adjustable which is good.

Buffet breakfast was so-so. Did not have much cos the dinner previously was still not completely digested.

All in all, we enjoyed our stay there. :)

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank smiley811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this reviewResponded 4 March 2015

Dear Guest,

Thank you for taking the time to write a review about us here on Tripadvisor.

Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you.

It is our commitment to exceed guests’ expectations and meeting the highest level of guest satisfaction has always been our priority. Our associates are trained to strive and serve our guests as well as providing our guests with only the best services.

I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board.

I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon.

Sincerely,

Sunny Soo
Director of Operations
Pulai Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2011

if u expect adventure, not a place to go.. but if u r looking to habe a gd peaceful rest, this should be ur choicd of stay.

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Isayido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this reviewResponded 4 March 2015

Dear Guest,

Thank you for taking the time to write a review about us here on Tripadvisor.

Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you.

It is our commitment to exceed guests’ expectations and meeting the highest level of guest satisfaction has always been our priority. Our associates are trained to strive and serve our guests as well as providing our guests with only the best services.

I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board.

I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon.

Sincerely,

Sunny Soo
Director of Operations
Pulai Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2011

I go to honeymoon here but the hotel got insufficient reception only 3, must waiting too long for check in and check out which is no standard, and i get a unlucky number room . This hotel only got 2 lift is not enough to use, my bathroom door was out of order to use, and no provide towel at room. Never stay here again!!!

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank celine313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this reviewResponded 4 March 2015

Dear Guest,

Thank you for taking some time to review us on Tripadvisor.

Your time and effort taken to highlight on our services and facilities are highly appreciated. We value every guest feedback as this will help us to further improve on our products and services to exceed guests’ expectations.

We have raised your concerns with the relevant departments and immediate actions have been taken to rectify our shortcomings.

Please be rest assured that meeting the highest level of guest satisfaction has always been our top priority.

Please accept our sincere and humble apologies for the inadvertent inconvenience experience by you. We are extremely grateful for your constructive comments. I sincerely hope that the setbacks will not deter you from supporting us again.

We hope that you will give us an opportunity to shower you with our warm hospitality and making your next stay at the Pulai Springs Resort an enjoyable one.

We look forward to welcoming you soon at the resort. Till then, take care.


Sincerely,

Sunny Soo
Director of Operations
Pulai Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2011

We decided to stay in Johor overnight before heading to Universal Studios in Singapore the next morning. We had a 2 bedroom unit which was convenient for 5 people, extra bed sent to the room. What I like about this hotel is the swimming pools. There is one at the hotel and a bigger one at the golf club house. You will find many Singaporean staying here with their family. Other than that the hotel is pretty basic. What I dislike about this hotel is that you have to pay for the internet. Nowadays internet service is a necessity and most hotels give it for free. I would recommend this hotel for a short stay as a cheaper alternative to staying in Singapore on your trip to Universal Studios.

  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank trailblazer88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this reviewResponded 4 March 2015

Dear Guest,

Thank you for taking the time to write a review about us here on Tripadvisor.

Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you.

It is our commitment to exceed guests’ expectations and meeting the highest level of guest satisfaction has always been our priority. Our associates are trained to strive and serve our guests as well as providing our guests with only the best services.

I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board.

I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon.

Sincerely,

Sunny Soo
Director of Operations
Pulai Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2011

Stayed for 1 night but it was fine. The resort has a reputation as 'high-class' resort in Malaysia..but maybe 10 years ago. The receptionists was unfriendly except for their manager & bellboy! Our room was a standard one but very spacious, king-size bed with good-looking bathroom. There are 2 swimming pools, smaller one at typical room blocks and a bigger one with slide at the Club House. The Club House provided gym, jacuzzi, restroom/changing room and indoor games area.

Those who loves architecture and landscape might appreciate their traditional buildings & handcrafted motives of interior and tropical landscaping, so as golf lovers might want to try their course.

The breakfast was great with variety of foods, local & western and friendly F&B manager, but the eating area is quite small, facing the smaller pool & crowded so if you're unlucky you might have to wait to be seated.

Overall, the resort is far from the city (30-45 mins to Johor Bahru), nearby Skudai town and have cool serenity suitable for those wanted some peace of mind and do try their Chinese reflexology & body massages at good price. Will come again if we wanted to stay far from bustling city.

  • Stayed: March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank inascully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this reviewResponded 4 March 2015

Dear Guest,

Thank you for taking the time to write a review about us here on Tripadvisor.

Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you.

It is our commitment to exceed guests’ expectations and meeting the highest level of guest satisfaction has always been our priority. Our associates are trained to strive and serve our guests as well as providing our guests with only the best services.

I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board.

I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon.

Sincerely,

Sunny Soo
Director of Operations
Pulai Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews