The hotel rating does not justify the price paid, service and cleanliness of the room. Check in and check out was smooth. Took the room with the kitchen which was big. The room was dirty and dusty. Dust on the curtains, chair, cupboard, spider webs on the wall and in the toilet. The room did not have hand towels, face towels, floor towel, hair dryer... Only had one bath towel when we checked in. Requested for the other towels and took them more than 30 mins. The housekeeping then only provided one bath towel. Had to call them again to request for the rest. Another 30 mins plus. Hair dryer ran out.... Did not have a hair dryer on the first day. Had to call up the operator to request for one again (no phone directory... Had to call the operator to request) . The toilet sink was slightly clogged and the sink tap was not working well....
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- Also Known As:
- Pulai Springs Hotel Johor Bahru
- Pulai Springs Johor Bahru