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Review of Grand Alora Hotel

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Grand Alora Hotel
Ranked #1 of 24 Hotels in Alor Setar
Reviewed 19 February 2014

Was looking forward to using the swimming pool and gym but it is still under renovation which was somewhat a disappointment. Service is naturally good since there is hardly anyone and the hotel is new, room is nice as well.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Parthogenesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Alora_Hotel_AS, General Manager at Grand Alora Hotel, responded to this reviewResponded 12 March 2014

Greetings and thank you for your feedback. We are happy to hear that you enjoyed your stay here with us. We regret to hear that you are disappointed on the swimming pool and gym matter. However, we assure you that we aim to give the best quality for our swimming pool and gym for your comfort and convenience. Our swimming pool will be ready very soon (middle March), while our gym will be ready by June.
We hope to accommodate you once again in the near future.
Thank You.

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Reviews (136)
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130 - 136 of 136 reviews

Reviewed 4 February 2014

Grand Alora really helped making my stay in Alor Setar enjoyable. Due to Chinese new year, the hotels in the city were fully booked. When we got to Alor Setar, the Grand Alora was just opened for a few days so we called them up. The staff was very friendly. The hotel room is very spacious, what you see on the picture is exactly what you get. The bathroom is spacious, I think they haven't had time to install some of the amenities like the hair dryer. They put an extra bed for my daughter & provided a really soft blanket I've ever felt & the way the house keeper arranged my daughter's toys is just so nice. Location is good, there's a nearby 7-11, Secret recipe restaurant, Bubble tea cafe, chinese resto, all within close walking distance. Tesco, KFC, Pizza Hut are just across the street. Breakfast could use a lot of improvement. Lounge is very nice. All in all, very satisfied with this hotel.

  • Stayed: January 2014, travelled with family
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2  Thank Raine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalvinNanthan, Marcom at Grand Alora Hotel, responded to this reviewResponded 5 February 2014

Dear Guest,

Thank you for your response. We truly thank you for your feedback and hope that you would choose us as a choice for accommodation again if you come back down to Alor Setar. We will do our best to provide you with the same service that you have experienced or maybe even more in the future.

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Reviewed 22 June 2017 via mobile
Google Translation

Stayed: June 2017, travelled on business
Thank AlexFund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2017
Google Translation

  • Stayed: January 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank nuremas27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnnTing, General Manager at Grand Alora Hotel, responded to this reviewResponded 10 May 2017
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Reviewed 26 December 2016
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  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Service
Thank libbi2014
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JohnnTing, General Manager at Grand Alora Hotel, responded to this reviewResponded 29 December 2016

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Reviewed 7 September 2016
Google Translation

Room Tip: Zimmer in den oberen Stockwerken und Richtung Nordwesten mit schöner Sicht auf Reisfelder
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  • Stayed: August 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank marr118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2016
Google Translation

Room Tip: 眺めはどこもいいです
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Stayed: January 2016, travelled on business
Thank 杉作
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Additional Information about Grand Alora Hotel

Address: No. 888 Persiaran Bandar Baru | Lebuhraya Sultanah Bahiyah, Alor Setar 05150, Malaysia
Region: Malaysia > Kedah > Kota Setar District > Alor Setar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 24 Hotels in Alor Setar
Price Range: £33 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Alora Hotel 4*
Number of rooms: 235
Official Description (provided by the hotel):
The Grand Alora Hotel, Alor Star comprises 235 distinctive guestrooms including of 19 Suites, for guests requiring the very highest levels of luxury, the hotel provide access to our Alora Club Lounges. ... more   less 
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Also Known As:
Grand Alora Hotel Alor Setar, Malaysia - Kedah

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