We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great but need to improve”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Citin Hotel Langkawi
Ranked #41 of 104 Hotels in Langkawi
Reviewed 15 August 2014 via mobile

I stayed here from 7 aug tp 10 aug 2014 for a short trip holiday...overall, it was a great experience and this would be a great hotel for budget traveller...however, i'm a bit dissapointed with the breakfast...hope the hotel management can provide more choices in their breakfast menu...fried rice would be great

Stayed: August 2014, travelled with friends
Thank AizzIrfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 21 August 2014

Dear Aizzlrfan,

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience.

We have learnt of the problems you encountered with breakfast. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow me to express my most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,

Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (367)
Traveller rating
Traveller type
Time of year
Language
  • More languages

148 - 154 of 367 reviews

Reviewed 12 August 2014

I have stayed here twice in year 2014, January and August. Our first stay was ok as the rooms were in tired condition but everything paid off for 2nd stay in Citin Hotel Langkawi as the rooms were renovated by July as promised by the Manager. Its more comfortable now with clean bathroom. The location was extremely good for me as it smacks center of Kuah Town, which allows me to walk about 5 mins to the town for food, shopping, and vehicle for rental. 30mins from the airport which most of the taxi knows Citin Hotel. About 15mins to pantai cenang, we had car on rent and some days we rented bike to enjoy the weather :-).. Staffs are friendly and accommodating.. Overall, Good location, New rooms, Free wifi at lobby, friendly staffs and i will be back..

Room Tip: Choose the rooms not facing to the mosque as the prayers will wake you up early.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank AsianTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 21 August 2014

Dear Travellers

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,

Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Tumbs up to staff Wani & Durga..excellent customer service provided.friendly & always smile to customer..keep it up this way to attract customers.I recommend this hotel for those travellers who want to come to Langkawi.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank emybforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 11 August 2014

Dear Emybforever

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

It is indeed our pleasure to know that we have exceeded your expectations. We thank you choosing us as your choice of stay. I have already passed on your feedback to my staff as an encouragement to keep up their good work.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,

Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

Positives
- Good location in Kuah, walking distance to the downtown area, as well as a mini mart and restaurants
- Clean rooms
- Affordable


Negatives
- Our room was located across from the mosque, and due to heat expansion making a opening in the window, we were woken up by the morning prayers 2 nights in a row.
- Rooms were not very large

Stayed: August 2014
4  Thank Dennis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 11 August 2014

Dear Dennis K

Warm Greeting!
Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

We apologize that we have not met your expectations in terms of sleep quality. Our mistake is that we did not allocate you at the back of the hotel instead where the sound is blocked off. Our front rooms are usually reserved for the locals as the mosque is essential to them being an Islamic country.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,

Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

its a good place to stay. i enjoyed staying there. Rooms are clean. But there is no fridge, thus if u wanna bring some food with you u shud consider this. Overall it worth to stay for this price. I recommend to all.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank barbosa n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 3 July 2014

Dear Timur2308

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Preferable for tourist with modest approach and budget. Easy to locate, near by market and shopping malls and shops for food. Staff are friendly, quick respondent with moderate profile. Rooms and toilets are small and clean, that is optimum for traveler. I will recommend it......

Room Tip: South side preferable
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ShoaibJU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 3 July 2014

Dear ShoaibJU

Warm Greeting!

Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us.

We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

Stayed on 2nd May and 6th May during I go travel at Koh Lipe..

Citin Langkawi is very basic hotel with under category of 2 Star hotel / Motel. Room is clean, small and with basic amenties like 2 mineral water & basic bathroom accessories, no hair dryer, no refrigerator and etc. Room with 1 standard queen size bed but quality is consider not bad which can let you have a good sleep. Citin is consider located at convenient area, just beside the main road, nearest have mamak, chinese restaurant and convenient shop. so only less that RM 70 per night, no any seriously complaint for this value.

Breakfast, is the 1 which I very not happy as we need add on RM 8 each person for the breakfast which only provide u bread, small pack nasi lemak (limited) & tea or coffee! Is not worth it as you only need a few foot step can having your nice breakfast at nearest restaurant. So, you have option to choose without breakfast which you can have a best room rate.

Stayed: May 2014, travelled as a couple
1  Thank Jesphannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this reviewResponded 28 May 2014

Dear Jesphannie

Warm Greeting!

Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for breakfast that concern highlighted, which will be reviewed for improvement and bettering our guest experience.

Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the service we strive to achieve. Please allow us to express our most sincere apology for the inconvenience caused.

Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to strength. We humbly request you to stay with us as our esteemed guest on your next trip to Langkawi.

Your Sincerely,
Mariamma Munisamy
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Langkawi hotels
0.3 mi away
Hotel Bahagia
Hotel Bahagia
#62 of 104 in Langkawi
157 reviews
0.2 mi away
Hotel Asia Langkawi
Hotel Asia Langkawi
#3 of 17 in Kuah
294 reviews
0.4 mi away
Azio Hotel
Azio Hotel
#55 of 104 in Langkawi
140 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Altis Hotel Langkawi
Altis Hotel Langkawi
#74 of 104 in Langkawi
26 reviews
0.0 mi away
G Langkawi Motel
G Langkawi Motel
#4 of 17 in Kuah
63 reviews
8.4 mi away
Lavigo Resort
Lavigo Resort
#31 of 104 in Langkawi
29 reviews
Show Prices
Show Prices
Show Prices

Been to Citin Hotel Langkawi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citin Hotel Langkawi

Address: Hotel Langkawi Hotel Langkawi No. 3 Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #41 of 104 Hotels in Langkawi
Price Range: £11 - £25 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Langkawi 3*
Number of rooms: 46
Official Description (provided by the hotel):
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), TripOnline SA, Expedia, Cancelon, HotelsClick, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Citin Hotel Langkawi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing