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“Room quality poor!”

Heavenly Spa by Westin
Ranked #12 of 32 Spas & Wellness in Langkawi
More attraction details
Attraction details
Owner description: The Heavenly Spa by Westin, the only Heavenly Spa in Malaysia at The Westin Langkawi Resort & Spa, is a stunning beachfront property that takes its primary inspiration from the surrounding beauty of Langkawi. The menu is abundant with wellness offerings with many treatments deriving from Malay, Ayurveda, Traditional Chinese Medicine, Turkish, Swedish and Indonesian modalities. Also tastefully included are anti aging facials, body exfoliations, foot and bathing rituals and an extensive choice of global massages.Relax, revive and experience renewal in the perfect retreat for sheer indulgence. Heavenly Spa by Westin in The Westin Langkawi operates daily from 9:00 am to 12:00 am.
Harrow, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Room quality poor!”
2 of 5 bubbles Reviewed 12 March 2014 via mobile

We stayed between 13-19 February 2014. We originally booked a superior room with a sea view but on arrival noticed the room didn't have a bath tub which we needed for our 9 month old nor did it have a good sea view (too many trees covering sea view). On our second day we upgraded to a one bedroom suite (cost 500 RM per night) which took half a day in total to move to. We were unhappy about the time it took to move and spoke to the manager who offered to discount the room for one night. On first use of the bath tub it started leaking from the bottom. The maintenance fixed it on the third day. On our final day we were moved to another room (cost 50 RM per hour) as our departure was late afternoon and needed a room for our little one. We had requested a late checkout before we even arrived at the hotel but they said they couldn't guarantee a room until on the day of departure. Overall the location is good but the hotel rooms are poor for a 5 star hotel. I would not stay here again.

Visited February 2014
Thank JK170312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

Visitor rating
Date | Rating
  • English first
  • French first
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  • Any
English first
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“We didn't want to leave”
5 of 5 bubbles Reviewed 6 September 2013

Everything about this resort was excellent, we stayed for six nights and didn't want to leave. The location would have to be the best in langkawi, it's a short walk to jetty and eagle square, a five minute taxi to shops and restaurants. Our holiday to Malaysia was for 28 days in total and we travelled to 5 different destinations, this was by far our favourite, for us it was even better than staying at marina bay sands in Singapore. The pool was awesome, and the pool lounges were the most comfortable of our whole trip, the material on them never felt hot on your skin. Staff were attentive and friendly, this is one place I would highly recommend and would love to return to. You could easily spend most of your day just relaxing by the pool, the scenery is awesome, the pool is very large (there are 3 in total). Drinks and food is a little pricey but it was like that everywhere we stayed. I would highly recommend this hotel - you will not be disappointed.

Visited August 2013
Thank Marina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
40 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

We both had a pedicure and our feet have never looked so good but not only that you got a neck massage and other things staff were friendly efficient and great hands I also went to have another therapy and still just as good. The place is located on the beach and is quiet and tranquil and just beautiful you have to go even if for just one treatment.

Visited May 2013
Thank Kate101_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
47 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“A spa experience I’ll remember for a long time!”
4 of 5 bubbles Reviewed 30 May 2013

During my stay at The Westin Langkawi, I enjoyed a spa session at Heavenly Spa by Westin, a stunning beachfront property with a gorgeous view of the Andaman Sea. The place is spacious and the spa menu offers a range of treatments – Malay, Ayurveda, Traditional Chinese Medicine, Turkish, Swedish and Indonesian.

I opted for the Heavenly Massage, an 80-minute session of signature massage to improve circulation and boost energy levels. The experience started as soon as I stepped into the waiting area. I was warmly greeted by the therapist and ushered to the comfortable sofa seats to fill in my particulars.

My massage room was spacious with graceful décor, soothing water elements and calming spa music. Heavenly Spa uses White Tea products, said to be an elixir of youth due to its antioxidant properties. A warm herbal pouch is applied on my back to release tensions. This felt very good.

Soon after, my therapist massaged and undid the stubborn knots on around my shoulders with my choice of aromatherapy oil. It was a calming and restorative experience. I almost fell asleep but made myself stay awake to enjoy the process.

I walked out of the massage room feeling absolutely relaxed and terribly pampered. If that wasn’t enough, I then proceeded to the outdoor pool area for my Spa by Night. The set up was amazing and I got to watch the sunset while waiting for my personal waiter to bring me my dinner.

On the whole, the entire experience was truly heavenly. From lush amenities and soothing massages to a wholesome dinner, I was spoilt silly.

For more pictures and a full review: http://www.bangsarbabe.com/2013/05/heavenly-spa-by-westin.html

Visited March 2013
Thank Sue Lynn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
61 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
“So nice. I want moreeeee”
5 of 5 bubbles Reviewed 28 November 2011

Price was pretty high when you compare it vs other spas in langkawi. It is a luxury spa though and they were really quite awesome masseuse. Me and my wife took a couple room and after the massage we both felt soooooo relaxeddd. So awesome. How can I not love the SPA!

Visited November 2011
Thank heenja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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