We stayed between 13-19 February 2014. We originally booked a superior room with a sea view but on arrival noticed the room didn't have a bath tub which we needed for our 9 month old nor did it have a good sea view (too many trees covering sea view). On our second day we upgraded to a one bedroom suite (cost 500 RM per night) which took half a day in total to move to. We were unhappy about the time it took to move and spoke to the manager who offered to discount the room for one night. On first use of the bath tub it started leaking from the bottom. The maintenance fixed it on the third day. On our final day we were moved to another room (cost 50 RM per hour) as our departure was late afternoon and needed a room for our little one. We had requested a late checkout before we even arrived at the hotel but they said they couldn't guarantee a room until on the day of departure. Overall the location is good but the hotel rooms are poor for a 5 star hotel. I would not stay here again.
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