Will share the problem first. while booking this hotel, i was enquiring in the online chat of Westin site. All i was wanting was a oceanview room (because from the hotel site it wasn't clear which room was that). The chat agent "Simone C" repeatedly told me that with 969 ringgit, i would get a oceanview villa. Not seeing it on site, i asked him thrice whether it was a villa and he confirmed. Later on i found it was a simple room and not a villa!! I guess the agents should be trained more to focus on customer's query rather than thinking of business!!
Everything else was great. If you want a quiet place to spend your vacation in Langkawi, this is a good option. The hotel is very close to Langkawi jetty and have their private approach road and beach. Dining in restaurant was excellent with the view in front. I must mention the proactive support and assistance i got from the staffs regarding simplest of things. For example, 1 night i had to go to hospital with my wife and the assistance i got was overwhelming
- Official Description (provided by the hotel):
- Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Langkawi Hotel Langkawi
- The Westin Langkawi Resort And Spa
- Westin Langkawi Resort
- Westin Langkawi Hotel
- Langkawi Westin