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“Thanks to all the wonderful staff at Westin Langkawi”

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The Westin Langkawi Resort & Spa
Ranked #8 of 108 Hotels in Langkawi
Certificate of Excellence
Reviewed 27 May 2014

Last December we had a wonderful time at Westin enjoying the pre X'mas celebration there. Staff were really wonderful and accommodating to our needs. Needless to say, the hotel facilities are of high standard though the rooms seem to be less spacious inspite of the hugh resort land. Wish they were bigger but they are quite comfortable for two. Buffet breakfast was great. Thanks for giving our mum breakfast free of charge. We wish we could stay there more than 4 nights. It was a wonderful experience. We will definitely go back again.
Audrey N

Room Tip: Choose a room on the right wing facing the sea will be cooler in the afternoons.
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  • Stayed: December 2013, travelled with family
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1  Thank Audrey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear Audrey N,

Thank you very much for sharing your experience. Your satisfaction towards our accommodation, services and facilities is truly appreciated. We are happy to hear that our daily SuperFoodsRx buffet breakfast exceeded your expectation, it was a great pleasure to have you amongst our guests and and we hope that we may welcome you again in the near future.

Be well,
MS

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1,439 - 1,445 of 3,252 reviews

Reviewed 27 May 2014

My husband and I stayed for a week on a conference. During the week the resort was so quiet we thought we were the only guests, especially with the level of service we were receiving from the staff. The staff were so friendly and eager to please. It was a little busier on the weekend but still the same level of attention.
The room was beautiful as was the views to the ocean.
The food fantastic. Would I stay there again? Absolutely!

Room Tip: Make sure you get an ocean view room!
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  • Stayed: May 2014, travelled on business
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Thank DianneS167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear DianneS167,

Thank you very much for writing this review about your stay with us. We would agree that the views from ocean view rooms make for an extra special stay. Waking up to the magnificent sounds of the waves and the breath taking scenic view is to die for. It is just a perfect location for city lives get away. Thank you also for mentioning our excellent service by our associates. It was a great pleasure to have you stay with us, and we look forward to your return next time just for exciting holidays.

Be well,
MS

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Reviewed 27 May 2014

Stayed one week in November 13 with my wife and twin 10 month old babies, facilities were amazing for the young ones, they had a toddler pool which was great for us and the room was perfect? We requested 2 cribs before we arrived and they were already in the room when we got there, food was amazing especially the choice for breakfast.

  • Stayed: November 2013
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2  Thank Baileyzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear Baileyzz,

Thank you very much for sharing your experience. Your satisfaction towards our accommodation, services and facilities is truly appreciated. Thank you also for recognizing our signature SuperFoodsRx buffet breakfast. Our stylish buffet breakfast is well-known by its widespread variety of nourishing food with a free-flow of sparkling wine which provides every guest a luxurious yet renewing breakfast experience. My team and I are really grateful for your comments and we wish to welcome you again in the near future.

Be well,
MS

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Reviewed 26 May 2014

I traveled a lot and one word ... Simply "WoW" ... nice Architectural Design, spaces room and friendly and caring staff. Thanks Westin Langkawi Resort & Spa for adding another dimension to my trip ... I highly recommend.

Room Tip: I believe lake view ... or swimming pool view is as good as sea view
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  • Stayed: May 2014, travelled as a couple
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1  Thank Ad Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear Ad Z,

Thank you for your recommended review. We are so glad to know that you have enjoyed the newly rejuvenate room, our friendly and caring staffs and beautiful hotel. It was a great pleasure to have you in The Westin Langkawi Resort & Spa and hope to welcome you for another renewing stay again soon.

Be well,
MS

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Reviewed 26 May 2014

My husband, daughter n I were at westin mid-may for a wedding n thoroughly enjoyed our overnight stay. The resort was lovely, nicely landscaped gardens n walkways. The room was clean, comfortable and top class. Bed was comfortable with many pillows! Only complain was the water pressure in shower not very strong and also the bathroom door keeps shutting with a very loud bang!
Breakfast spread was really good, with lots of variety n even champagne! Loved it!
But what made our stay so enjoyable was the friendly service! Everyone we met, from bellboy to waiters to reception staff were so friendly and welcoming, always greeting us with a warm smile. This is what is lacking in other hotels that we have stayed in where some staff are friendly and some not. But the staff at westin gets a 5-star rating from me! Well done!
We will be back, this time for a longer stay for sure!

Stayed: May 2014, travelled with family
1  Thank christinechin25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear christinechin25,

Thank you very much for sharing your experience with us. It is very kind of you to highlighted our newly rejuvenate rooms, especially our signature Heavenly Bed, which definitely provides undisturbed sleep for a great night and even a better tomorrow. Apologies for the shortcomings you have encountered in regards of water pressure and bathroom doors condition, please rest assured that this has been addressed and corrected in the meantime. Thank you also for your positive comment about our associates were great, making you feel very well taken care of. We do trust that they have placed much effort and are willing to go the extra mile just to make your stay with us a memorable one. Your comment has definitely motivated us to perform better. My team and I are looking forward to welcome you for another renewing stay with us.

Be well,
MS

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Reviewed 25 May 2014 via mobile

For a short getaway, Westin's facilities just blew us away. We actually spent our entire time in the hotel RELAXING!. Great service by the front line associates, never fail to wear a smile on their face. Hassle free check in to our room. Room is very spacious and clean. Infinity pool was great and the bar next to the pool adds a touch to it. Guests are able to relax in the pool sipping the cocktails under the hot weather. The Breeze bar also have an awesome view which is facing the sea. Hotel breakfast was food though I feel that there could be more selection.

The two things I have comments on is:

1.The grey door that is next to the reception leading to the hotel rooms. As the door opens outwards (if you are heading to the lobby from your room), one will never know who is coming through that door and there is a high chance of having the door slamming right at your face.

2. When checking out, was informed that there is a Westin lounge at the airport which guest can get to enjoy. However, we were declined access by the custom officers as the lounge is located at the domestic gate (we are departing through the international gate and its only segregated by a glass door!). I now wonder why there is a need for the lounge if guests are unable to access it.

Stayed: May 2014, travelled as a couple
1  Thank Jen_slf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear Jen_slf,

Thank you for writing this review. At Westin, our goal is to make sure you leave feeling better than when you arrived. First of all, we would like to take this opportunity to thank you for placing your faith in our resort and we are happy to hear that you have an excellent short gateway holidays with your partner. Thank you for recognize our associates were great, making you feel very well taken care of. It is a great pleasure to know that you had a comfortable and pleasant stay in our newly rejuvenated room also our infinity pool offers magnificent views of the Andaman Sea. Concerning your comments for the grey door next to our reception counter we have taken note for any future upgrades. The Westin lounge is located in the domestic part of the airport meaning all flight to Kuala Lumpur will have these facilities available. We look forward to welcoming you for another rejuvenating holiday.

Be well,
MS

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Reviewed 25 May 2014

Our son stayed here a year ago and had a great time. We came by train and ferry to Langkawi (not the usual route but fun) and were tired on arrival. The check in staff were very helpful and got us to our room as early as possible. There was a problem with the booking details but the reception staff managed it very professionally. The hotel has the most beautiful setting overlooking the islands. All amenities are truly 5 star...bars, restaurants, pools, gardens, spa. Prices are also 5 star so expect to pay a little more. Had a wonderful stay and will be back!

Room Tip: We got an upgrade for staying more than 5 days.
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  • Stayed: May 2014, travelled as a couple
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Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this reviewResponded 3 June 2014

Dear Jan A,

Thank you very much for your being trust to The Westin Langkawi Resort & Spa, and we are glad to know you choose your holidays here is because of the great experienced that your son had year ago. We appreciate very much your encouraging remarks about our wonderful resort, unique pools and excellence bars and restaurants. On the other hand, it is also very kind of you to mention our friendly and helpful associates specially at reception counter, as they truly are the heart and soul of the resort. It was a great pleasure to have you and we hope that we may welcome you again if your travel plan bring you here.

Be well,
MS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Langkawi Resort & Spa

Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Phone Number:
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Langkawi
#7 On the Beach Hotel in Langkawi
#8 Spa Hotel in Langkawi
#8 Luxury Hotel in Langkawi
Price Range: £140 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Official Description (provided by the hotel):
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 
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Also Known As:
The Westin Langkawi Resort And Spa
The Westin Langkawi Hotel Langkawi
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin

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