My family and I stayed at this hotel from August 12 through 15, 2007. We had stayed at the Westin Langkawi the previous two nights.
What a difference.
Whereas the Westin was bright, clean and cheerful, the Sheraton was old and tired looking and badly in need of a major makeover.
Being a Gold member of the hotels preferred guest program, I had requested an upgrade at check-in, only to be told there was none available. We were assigned room 1212 which, in reading some of the orher reviews here about their rooms being "modern", must have been one of the very last to be renovated. The room was dark and dingy, and the faucet in the bathroom was loose.
The room is set quite higher than the pool area and there are steps leading down to the pool. The steps are slippery and after a rainfall, I slipped and fell on the steps. Do be careful, as the steps are steep and made of concrete. Even the floors - made of wooden planks - surrounding the pool are slippery.
I had a bad experience at the Sheraton Langkawi - totally out of character with the Sheraton brand. I would go back to the Westin any day, but not to the Sheraton.
- Free Wifi
- Free Parking